Product Manager - Automation Operations Product Owner Organization

• Lead or participate in product management initiatives and deliverables for product lines or services
• Contribute to product analysis across applicable markets, conduct market research and market results-oriented analysis
• Review and analyze marketing programs for new products or enhancements including identification of market segments, product positioning, product bundling, pricing and profitability
• Resolve moderately complex issues and lead team to meet project goals, objectives and deliverables
• Ensure programs adhere to compliance, privacy regulations and policies
• Collaborate and consult with managers, analysts and project teams to ensure that goals are achieved
• Lead projects, teams or serve as a mentor
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer, * Portfolio Operations Leadership
• Own RTB intake, prioritization, and backlog management.
• Manage maintenance, enhancement, production support, and operational work demand.
• Facilitate governance and prioritization forums with business stakeholders.
• Partner with LOB sponsors and technology teams to align operational priorities.
• Production Support Management
• Coordinate incident, problem, and service management activities.
• Manage ServiceNow queues, SLA performance, and escalation processes.
• Lead root cause analysis efforts and corrective action planning.
• Ensure operational risks are documented and mitigated.
• Product Ownership
• Maintain automation inventory and operational roadmap.
• Prioritize enhancements based on risk, value, and business impact.
• Coordinate release schedules and change management activities.
• Drive adoption of operational standards and controls.

• 4+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Product Management, Operations, Process Excellence, or Technology background.
• Experience managing application production support and operational backlogs.
• Strong stakeholder management and executive communication skills.
• Experience with Agile, Jira, ServiceNow, and operational governance.
• Knowledge of automation solutions (Power Apps, Power Automate, Alteryx, UiPath preferred)
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Automation, Backlog Prioritization, Business Operations, Centralized Operations/Management, Change Management, Communication Skills, Consulting, Continuous Improvement, Corrective Action, Credit Risk, Customer Relations, Customer Support/Service, Establish Priorities, Financial Operations, Inventory Management, Leadership, Maintain Compliance, Market Research, Market Segmentation, Mentoring, Metrics, Military, Operational Support, Operations Management, Operations Processes, Presentation/Verbal Skills, Privacy Regulations, Problem Solving Skills, Product Development, Product Management, Product Marketing, Product Positioning, Product Pricing, Product Programs, Production Support, Profit & Loss, Regulatory Compliance, Reimbursement, Reliability Engineering, Risk, Risk Analysis, Root Cause Analysis, Scholarship, Service Level Agreement (SLA), ServiceNow, Team Lead/Manager, Technical Delivery, Time Management, Tuition Reimbursement, Writing Skills

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

11 Aug 2026

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

Company Size: 10,000 employees or more

Industry: Financial Services