Junior Configuration Analyst

• Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.
• Log, update, and manage change records throughout the lifecycle using agency-approved tools.
• Assist with preparation and distribution of release documentation and change communications.
• Maintain configuration records, SOPs, and documentation for audit and compliance purposes.
• Support CMDB updates and validation activities to ensure accuracy and completeness.
• Assist senior analysts with data reconciliation and change tracking activities.
• Provide status updates and documentation support for stakeholders and reporting requirements.
• Contribute to process improvement through identification of documentation gaps and inconsistencies.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required., * Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

• Experience supporting IT operations, change management, or documentation functions.
• Ability to maintain technical documentation and records accurately.
• Familiarity with ITSM tools (e.g., ServiceNow).
• Basic understanding of configuration and change management processes.
• Strong attention to detail and organizational skills.
• Ability to follow standard operating procedures (SOPs).
• Associate’s or Bachelor’s degree in IT, Computer Science, or related field.

Years of Required Work-Related Experience:

• 2+ years of Required Work-Related Experience:

Preferred Skills and Qualifications:

• ITIL familiarity
• Experience with CMDB or documentation tools
• Strong administrative and reporting skills
• Experience in federal IT environments

$40,000

Maximum Salary

$65,000