Junior Network Engineer

Trace Systems is seeking a Junior Network Engineer to provide Tier I network operations, user coordination, monitoring, Active Directory support, ticket documentation, and troubleshooting assistance for EACN at Joint Base Lewis-McChord. The project associated with this position is currently in the proposal stage.

• Coordinate network requirements with users, site personnel, and higher-tier engineering support.
• Perform system-administration tasks on Microsoft Active Directory networks.
• Operate Government-furnished network monitoring tools, including SolarWinds, to provide real-time statistics and support troubleshooting.
• Create, update, and verify incident tickets, including accurate descriptions, actions taken, and resolution details.
• Support the Air Force Network Operations Center, Network Operations Division, 26th Network Operations Group Detachment 2, Network Security Division, and AFCERT requirements.
• Assist with routine network checks, user coordination, documentation, escalation, and restoration of service.
• Maintain technical publications and support accountability for assigned EACN equipment when designated.

• Active, in-scope US Government issued Secret clearance (minimum); higher-level eligibility may be required based on assigned access.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Candidates must meet the applicable DoD 8140 qualification requirements for the assigned work role. DoD 8140 Work Role(s): 441 Network Operations Specialist, Proficiency Level: Basic; and may qualify through education, military training, certifications, or a combination thereof.
• Qualifying credentials include a Bachelors degree in Computer Science or Cybersecurity or Data Science or Information Systems or Information Technology or Software Engineering or completion of relevant military communications or network training.
• Qualifying certifications may include CND, Network+, or other DoD 8140-approved certifications. Higher proficiency-level or equivalent DoD 8140-approved certifications applicable to the assigned work role may also be accepted.
• Strong verbal and written communication skills and the ability to coordinate effectively with technical and non-technical personnel.
• Ability to work in a secure DoD environment and comply with applicable Air Force, installation, and program security requirements.
• 1+ year of IT support, network operations, system administration, or technical customer-support experience.
• Current CompTIA Network+ certification, or ability to obtain it within six months of employment.
• DoD-approved IA baseline certification commensurate with the position, or ability to obtain it within six months.
• Working knowledge of TCP/IP, network monitoring, Microsoft Active Directory, ticketing, and troubleshooting.

Desired Qualifications:

• Experience supporting Air Force users, classified networks, EACN, A2G2, SolarWinds, or ServiceNow.
• Relevant military communications, help desk, network operations, or technical training.
• Prior military service or experience supporting Department of Defense or U.S. Air Force customers.
• Experience supporting mission-essential communications in distributed, multi-site environments.

Education:

• High school diploma or equivalent required; technical training or associate degree in information technology preferred.

$1.00

Trace Systems Inc. was founded to support and defend our nation’s security interests at home and abroad– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.