Business Intelligence Specialist (US)

The Business Intelligence Specialist manages a diverse portfolio of business activities / reporting. This role is responsible to provide the design / development of complex presentations, reports, dashboards and scorecards to support business needs; ensures alignment of metrics across the organization. This role acts a technical working lead / resource to others. This role works closely with senior leadership on significant projects. Additionally, this role drives the streamline, healthiness, and simplification of the reporting stack, ensuring optimal efficiency and clarity.

Depth & Scope:

• Works autonomously and accountable for acting as a lead within a specialized BI & Reporting function and may provide work direction to others

• Provides seasoned specialized knowledge, advice, and/or guidance to various stakeholders and team members

• Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions

• Expert at utilizing data sources across the organization with ability to integrate data across multiple platforms

• Expert at utilizing data visualization techniques / tools across the organization to support multiple businesses

• Manages communication at senior and executive level

• Works effectively across multiple business units with numerous stakeholders to deliver reporting and BI solutions

• Scope of role may have enterprise impact

• Generally, focuses on broad range of complex issues that may span from medium - long term issues (e.g. 6-12 months)

• Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise

• Oversees and/or independently performs tasks from end-to-end, + Initiates and provides leadership, tactical / technical direction and planning input for all business relevant information

• Elicits information requirements and articulates those requirements in a manner that can be easily understood by other data and business partners

• Identifies data elements to address reporting requirements

• Streamlines and improves existing reporting to eliminate errors and redundancies

• Ad-hoc reporting and derived insight analysis as required to support internal and external business partners

• Provides on-going communications on project status and systems capabilities

• Leads on enterprise data visualization needs and ensures related activities to overall strategies are completed

• As the leading subject matter expert, provides advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques

Shareholder Accountabilities:

• Adheres to enterprise frameworks or methodologies that relates to activities for our business area

• Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)

• Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provides guidance for complex situations

• Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience

• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices

• Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exist

• Leads / facilitates and/or implement actions / remediation plans to address performance / risk / governance issues

• Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements

• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest

• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

• Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques

• Participates in personal performance management and development activities, including cross training within own team

• Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities

• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

• Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships

• Contributes to a fair, positive and equitable environment that supports a diverse workforce

• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate’s degree preferred with either progressive project work experience, or;

• 5+ year of relevant experience; higher degree education and research tenure can be counted

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards), We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities., At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities - TD Ready Commitment