Manager, Software Engineering

The Royal Caribbean Group’s Global E-Commerce Team has an exciting career opportunity for a full time Engineering Manager reporting to the Engineering Director, We’re building new digital customer experiences powered by the latest AI innovations - and we’re looking for an Engineering Manager to lead the team behind them

You’ll be hands-on enough to make the architectural calls write the spec when it matters and review the PRs that decide the shape of the work - and grounded enough as a leader to coach a senior bench set the engineering bar and make the trade-offs that keep us shipping

This isn’t a research team It isn’t a chatbot It’s a production engineering team building real systems for real customers in a complex regulated environment with the autonomy to make the right technical decisions and the support to execute them, Lead a team of senior engineers building new digital customer experiences powered by the latest AI innovations - set direction unblock mentor

• and grow the bench Make the architectural decisions that matter most: where to apply AI versus deterministic logic how systems should be evaluated and monitored over time what to build versus buy
• and how the work integrates cleanly into a complex enterprise environment Set the engineering bar - spec-driven development eval-led iteration modern AI-assisted workflows
• and the kind of rigor that lets us ship non-deterministic systems with confidence Partner closely with product design data
• and security to deliver experiences our guests actually love Recruit grow
• and retain a team of senior engineers who operate at that bar without being micromanaged
• Translate cleanly between senior leadership and hands-on engineering - adjusting register without losing substance in either direction

• 7+ years building production software including time as an individual contributor at the senior or staff level and several years leading engineering teams
• Demonstrable production experience shipping AI agents - systems that reason call tools retrieve from knowledge sources and improve through eval-driven iteration POCs and demos don’t count; a portfolio of real eval design is worth more than a list of frameworks on a résumé
• Strong opinions on agentic system design: when an LLM call is the right answer and when it isn’t; when to add a tool versus compose a sub-agent; how memory should flow across sessions; where deterministic logic earns its place inside a probabilistic system; how cost latency and quality trade against each other
• Hands-on with modern agentic frameworks (LangGraph Anthropic SDK OpenAI Agents or equivalents) and adjacent patterns: MCP RAG vector stores structured outputs prompt caching and modern eval tooling
• Production engineering depth: Python and/or TypeScript distributed systems cloud platforms (AWS preferred) CI/CD observability and secure development practices in a SOX-regulated environment
• Track record managing in fast-paced complex organizations where the right answer changes and the bar for delivery doesn’t
• Exceptional communication - comfortable with executive and engineering audiences technical and non-technical stakeholders
• High ownership low ego strong tolerance for ambiguity Coaches and grows talent rather than gatekeeping it Bachelor’s in Computer Science Engineering
• or related field required; Master’s preferred

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests