Digital and IT Automation Expert

As a Digital & IT Automation Expert, you’ll help transform how work gets done across Nestlé USA by designing and delivering automation and AI-powered solutions that simplify processes, improve decision-making, and drive efficiency. Partnering closely with business and IT stakeholders, you’ll help to identify opportunities, shape solutions, and bring new capabilities to life, including intelligent agents to end-to-end automated workflows. Come prepared to champion adoption by helping teams embrace new ways of working through stakeholder engagement, training, and change leadership. Operating primarily in the proof of value and rapid prototyping space, you’ll play a critical role in advancing how Nestlé uses automation and AI to drive productivity, consistency, and innovation at scale.

• Design, build, and deliver automation and AI-powered solutions that improve business processes across functions, leveraging technologies such as Microsoft Copilot Studio, Foundry, Power Platform, and Robotic Process Automation (RPA) tools to improve efficiency and consistency of execution across the organization, while ensuring solutions are reusable and scalable across teams

• Identify and translate complex business needs into scalable, well-architected technical solutions, incorporating workflow logic, integrations, and automation design patterns that can be deployed consistently across use cases

• Lead delivery across the automation POV lifecycle and ensure solutions are reliable and continuously improved based on feedback, usage, and evolving business needs

• Continuously scan the landscape for new tools and approaches, bringing forward and applying ideas that push beyond incremental efficiency gains to fundamentally improve how processes operate across Nestlé USA

• Establish and embed best practices for automation and AI usage across Nestlé USA, partnering with teams to guide how tools, agents, and workflows are designed, adopted, and scaled in day-to-day work

• Ensure automation solutions are secure, compliant, and scalable by incorporating governance, controls, and documentation that support risk management and long-term maintainability

• Bachelor’s degree

• 7+ years of experience in process automation, digital transformation, or technology delivery

• 2+ years of experience applying AI-enabled automation approaches such as intelligent agents, Natural Language Processing (NLP) based solutions, or GenAI-assisted workflows to real business problems

Other

• Experience with Microsoft Copilot Studio, Foundry, Power Apps, and/or other enterprise AI platforms is preferred

• Experience building reusable automation components, shared services, or frameworks is preferred

• Experience in Consumer Product Goods (CPG) and/or a similarly complex industry is preferred

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

As the digital arm for the world’s largest food and beverage company, Nestlé IT & Digital Americas harnesses the power of data, analytics, and innovative technology to deliver transformative solutions and business resiliency for Nestlé businesses and iconic brands from Purina® to Nescafé®. We’re innovators, strategic collaborators, value multipliers, and digital business leaders committed to delivering results that create meaningful experiences and drive value, enabling Nestlé to win in the marketplace. By joining, you become part of a 150-year legacy and a global team of 270,000+. We invest in our people-their growth, development, and sense of belonging. This shared unity and purpose is what motivates individuals to join, stay, and advance their careers within Nestlé.