IT Business Architect

The IT Business Architect is a senior, cross-functional role responsible for bridging business strategy with enterprise systems and processes. This person will translate business requirements into scalable, well-governed solutions across the company’s core application landscape, while also leading the Business Analysis team and the IT Quality Assurance (QA) team. The ideal candidate combines strong business process acumen with hands-on familiarity with ERP, CPQ, and CRM platforms, and is equally comfortable facilitating executive discussions and coaching analysts and testers on day-to-day delivery., Business Architecture & Process Design

• Partner with business stakeholders and IT leadership to document current-state and future-state business processes, capability maps, and value streams.
• Translate business strategy and operational needs into system and process requirements that span ERP, CPQ, CRM, and adjacent applications.
• Identify process gaps, redundancies, and automation opportunities, and recommend solutions that align with enterprise architecture standards.
• Serve as a trusted advisor to functional leaders (Sales, Engineering, Operations, Finance) on how system capabilities can support business objectives.
• Maintain and evolve process and solution documentation, including workflow diagrams, requirements repositories, and architecture artifacts.

Team Leadership

• Lead, mentor, and develop the Business Analysis team, setting standards for requirements gathering, documentation, and stakeholder engagement.
• Lead the IT QA team, establishing test strategy, test case coverage, and release readiness criteria across projects and enhancements.
• Coordinate prioritization and resource allocation across business analysis and QA workstreams to support the enterprise project portfolio.
• Establish and monitor team KPIs (e.g., requirements quality, defect leakage, test cycle time) and drive continuous improvement.
• Foster collaboration between business analysts, QA engineers, developers, and solution architects throughout the project lifecycle.

Systems & Solution Expertise

• Apply working knowledge of Infor Visual ERP to guide requirements, configuration decisions, and process improvements across manufacturing and finance workflows.
• Apply working knowledge of Tacton CPQ to support configure-to-order and quoting process design and enhancements.
• Apply working knowledge of Salesforce CRM to align sales, quoting, and customer data processes with downstream ERP and CPQ systems.
• Support integration and data-flow discussions across the application landscape (e.g., MuleSoft, Microsoft Fabric) in partnership with the Enterprise Architecture and Integrations teams.
• Ensure proposed solutions align with master data governance standards and enterprise architecture principles.

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent experience.
• 7+ years of experience in business analysis, business architecture, or solution architecture roles, including experience in a discrete manufacturing environment.
• 3+ years of experience leading or managing a team, ideally spanning business analysis and/or QA disciplines.
• Hands-on experience with ERP systems (Infor Visual preferred), CPQ platforms (Tacton preferred), and CRM platforms (Salesforce preferred).
• Strong facilitation, requirements-gathering, and process-mapping skills (e.g., BPMN, value stream mapping).
• Solid understanding of software QA practices, including test planning, test case design, and defect management.
• Excellent verbal and written communication skills, with the ability to engage both executive stakeholders and technical teams.

Preferred

• Experience in an engineer-to-order or configure-to-order manufacturing environment.
• Exposure to enterprise architecture frameworks (e.g., TOGAF) or formal business architecture certification (e.g., CBAP, CBA).
• Familiarity with integration platforms (MuleSoft) and analytics/data platforms (Microsoft Fabric).
• Experience operating within a PMO or structured project governance model.
• Experience in a private equity-owned or portfolio-company environment.