IT Systems Engineer
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Role details
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Job description
In this role, you will play a critical part in designing, managing, securing, and optimizing Colville’s IT environment across multiple locations. Your responsibilities will include:
- Managing user accounts and access across enterprise systems including Microsoft, Oracle, SAGE, Eagle POS, and Epicor
- Supporting and maintaining operating systems and core application environments
- Installing, configuring, and optimizing servers, backups, switches, access points, and firewalls
- Monitoring and maintaining enterprise systems across network, endpoint, and cloud environments
- Managing hardware and software licensing and ensuring compliance
- Providing escalated support and assisting with help desk triage as needed
- Identifying, investigating, and responding to cybersecurity threats using tools such as SIEM, EDR/XDR, NAC, and IDPS
- Applying and coordinating security patches while minimizing operational impact
- Supporting backup, recovery, and disaster recovery planning
- Troubleshooting and maintaining network infrastructure including firewalls and VPNs
- Managing and supporting networked storage systems
- Collaborating with vendors and internal teams to support operational needs
- Evaluating and implementing new technologies to improve system performance, scalability, and security
- Traveling occasionally to Colville locations including Anchorage, Fairbanks, Prudhoe Bay, and Valdez
- Performs other related duties as assigned to support business operations.
Requirements
Colville Inc. is seeking a motivated and experienced IT Systems Engineer to support and enhance a growing internal IT and Cybersecurity program. This is a high-impact role where your technical expertise, problem-solving ability, and initiative will directly shape the reliability, scalability, and security of our systems.
If you are a self-starter who thrives in a fast-paced environment and enjoys solving complex technical challenges, this role offers the opportunity to make a meaningful difference while working alongside a dependable and skilled team., We are looking for an experienced IT professional with strong engineering fundamentals and a proactive, ownership-driven mindset:
- Bachelor degree in Information Technology, Computer Science, or a related field (Required)
- 5+ years of experience in systems administration or IT engineering roles solving complex technical challenges
- Strong experience with virtual environments and cloud infrastructure
- Hands-on experience with Windows-based environments, Epicor, and Oracle systems
- Familiarity with infrastructure hardware such as servers, UPS systems, and Fortinet devices
- Working knowledge of network hardware, protocols, and configuration
- Experience managing and troubleshooting storage systems
- Strong ability to analyze problems and implement effective, scalable solutions aligned with best practices
- Experience supporting enterprise IT environments and diverse user groups
- Excellent communication skills and ability to collaborate across teams and locations
- Strong organizational skills and ability to manage multiple priorities
- Experience with scripting, version control, and documentation of technical work
- Ability to work independently and take initiative in a fast-paced environment
- Professional, team-oriented approach with a focus on reliability and accountability
Preferred Qualifications
- Experience with Microsoft Exchange, SQL Server, and Windows Server administration
- Microsoft certifications such as MCSA, MCSE, or Microsoft 365 Certified Administrator
Benefits & conditions
Pulled from the full job description
- Health insurance
- 401(k) matching
- Vision insurance
- Health savings account
- Dental insurance
- Life insurance
- Disability insurance, At Colville, we operate in some of the most unique and demanding environments in Alaska, and our success depends on the strength of our people. You will be part of a team that values accountability, technical excellence, and continuous improvement. This role offers the opportunity to take ownership, expand your skill set, and contribute to systems that support real-world operations every day.
Comprehensive Benefits
We offer medical, dental, and vision coverage, a generous employer HSA contribution, company profit sharing, and a competitive 401(k) retirement match. Colville also provides access to disability and life insurance so you can focus on your work with peace of mind.
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