PEGA Data Science and Analytics Specialist

We are seeking a PEGA Data Science and Analytics Specialist for a 6-9 month engagement. This role is focused on enabling and simplifying the analysis required for the faster implementation of new Customer Decision Hub (CDH) modeling features. The position involves creating libraries, standardizing data retrieval processes, and developing analytical notebooks to support various data science initiatives. The ideal candidate will have a strong background in data science, coding, and analytics., * Develop a library of required queries and scripts to replicate the CDH customer contextual object in external systems like Databricks for deeper analysis.

• Standardize the format for executing key data retrieval steps for use by the broader team, including interaction to outcome attribution and model data to interaction mapping.
• Create notebooks for the team to use for answering specific questions related to distribution, arbitration, and channel engagement analysis.
• Support initial analysis for new model-related features, such as creating back-testing approaches, establishing baseline KPIs, and developing monitoring strategies.
• Assist in on-going analysis, including model performance monitoring and ensuring NBI Program Model Health.
• Address analytical gaps by standardizing analysis for actionable monitoring data and eligible audience monitoring.
• Tie interactions back to key member demographic data for more granular analysis.

Education: A Master’s degree is required.

Experience: 5-10 years of professional experience, with 1-2 years of strong data science and coding experience.

Technical Skills:

• Proficiency with Python/PySpark and SQL.
• Familiarity with the Databricks environment.

Preferred Qualifications

• Experience with Pega CDH is preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at