Overnight IT Systems & Network Support Engineer - 70k Jefferson City MO

• Provide Tier 2 technical support to end users
• Troubleshoot and resolve hardware, software, system, and network issues
• Provide remote technical support and respond to overnight IT issues
• Image, configure, and deploy laptops and workstations
• Manage user account creations, changes, and terminations
• Work with Active Directory, RSA, JIRA, Exchange, SharePoint, and Microsoft 365/Entra
• Support and maintain Windows servers, workstations, and network infrastructure
• Administer Active Directory, Group Policy, DNS, and DHCP
• Support VMware vSphere environments
• Assist with Cisco networking equipment and technologies
• Support fiber-attached SAN storage
• Support VOIP and Mitel phone systems
• Assist with network and system security administration
• Recommend and implement system upgrades, patches, applications, and equipment
• Provide technical guidance and support to users and team members
• Follow established IT processes, procedures, and security requirements
• Respond to critical system or network issues and provide onsite support when necessary

• High school diploma or equivalent
• Strong IT support, systems administration and networking background
• Minimum 5 years of experience with:
• Windows Exchange Administration, including Exchange 2010
• Windows Server environments, including Server 2008
• Windows Domain Administration
• Active Directory
• Group Policy
• DNS and DHCP
• Microsoft 365/Entra
• Minimum 3 years of experience with:
• VMware vSphere
• Cisco networking technologies
• Fiber-attached SAN storage
• Experience supporting Internet protocols and VOIP systems
• Strong hardware and software troubleshooting skills
• Experience providing remote and onsite end-user support
• Strong customer service and communication skills
• Excellent problem-solving and root-cause analysis abilities
• Ability to work independently during overnight hours
• Ability to prioritize multiple issues and remain productive under pressure
• Strong attention to detail and time-management skills

Preferred Experience:

• Healthcare IT experience
• Familiarity with healthcare, Medicare, or Medicare Advantage environments
• Experience with RSA, JIRA, Exchange, SharePoint, and Mitel phone systems

The position may be performed remotely for portions of the shift, but the employee must live within a reasonable distance of the Jefferson City worksite and be able to report onsite when technical issues require hands-on support. Salary/hours for Overnight IT Systems & Network Support Engineer: $70,000/yr. + benefits package; 11 p.m.-7 a.m. or 12 a.m.-8 a.m.

C&S is seeking an experienced Overnight IT Systems & Network Support Engineer for a full-time overnight position in Jefferson City.