Senior Solutions Engineer

• Serve as a client-facing technical leader and trusted advisor
• Lead requirements discovery and business analysis efforts
• Design and deliver custom software solutions
• Support sales activities, technical discovery, solution demonstrations, and proposal development
• Partner with executive leadership and the CEO on strategic opportunities
• Operate independently, often owning engagements from discovery through delivery
• Potentially function as a forward-deployed engineer embedded closely with client teams

Seeking highly independent senior engineers who can combine software development, business analysis, client consulting, and sales engineering responsibilities. Candidates should be comfortable leading client engagements with minimal oversight and partnering directly with executives on strategic opportunities.

Ideal candidates are highly adaptable, comfortable working across any client industry or project type without letting personal politics or ideology get in the way of the work, and prioritize team success over individual preference. We’re looking for someone who thrives amid change and contributes to a collaborative, low-ego culture., * Senior-level software engineering experience

• Strong solution architecture and systems design capabilities
• Ability to work autonomously on complex client projects
• Experience translating business requirements into technical solutions
• 7 Years web development experience
• Proficient in Database schema design and analysis
• Proficient in Complex SQL Queries and Operations
• Proficient in A Server-side language such as C#, Java, Ruby, Python, or PHP
• Proficient in JavaScript
• Proficient in Team Git branch management
• Experience with common integration protocols including but not limited to SOAP, REST, SFTP, ODBC, TCP/IP, and IMAP.
• Experience with Legacy system conversions
• Basic understanding of networking and operating systems administration (Connectivity Troubleshooting, DNS / SSL Certificates, Active Directory)
• Elicitation of requirements from non-technical business users
• Conceptually design systems based on business requirements
• Perform technical lead role through the SDLC
• Ability to adapt to rapidly changing environments
• Self-motivated with a positive attitude
• Willingness to drive medium-sized projects to completion in a fast-moving environment
• Nice to Have
• C# Expertise
• CSS/HTML
• Microsoft Visual Studio
• Experience with Kendo UI
• Experience with Angular
• Azure experience
• Linux experience
• Mobile development experience
• BS/BA degree

AI Requirements

• Highly proficient in leveraging agentic AI tools throughout the Software Development Lifecycle (SDLC)
• Demonstrated use of AI for:
• Requirements gathering
• Analysis and solution design
• Software development
• Testing and quality assurance
• Deployment and go-live activities
• Ability to effectively incorporate AI-assisted development practices into daily engineering workflows

Client & Business Skills

• Strong business analysis capabilities
• Excellent written and verbal communication skills
• Excellent presentation skills
• Ability to communicate effectively with both technical and executive audiences
• Comfortable working directly with clients and stakeholders

Professional Characteristics

• Self-directed and highly accountable
• Strong executive presence
• Presents professionally in client-facing situations
• Comfortable with occasional client-site travel
• Able to represent Susco effectively in both delivery and sales engagements

Susco creates intuitive software for innovative organizations across many industries. Our work helps people live more fulfilling lives by reducing their repetitive tasks, allowing them to concentrate on more valuable work. Susco is located in the Greater New Orleans Area and is one of the fastest-growing tech companies in Louisiana. We develop custom web-based business software with a focus on legacy system conversions. Our primary development platforms are C# .NET for web services, and Ionic/Cordova for mobile apps.

Our Core Values

Growth: We believe we can create a better world by constantly growing as individuals, resulting in growth for the Company and growth for our clients.

Communication: We believe everyone deserves to feel like they have been heard and understood. We don’t complain about things under our control. We accept constructive criticism dispassionately.

Action: We believe we don’t have good days, we make them. We believe in being proactive and not reactive. Passivity leads to a lack of involvement, while our focus is on creating the future. We don’t complain, we identify and solve problems.

Teamwork: We believe that we are human beings first, coworkers second. We strive to be cognizant as people with lives outside of this office. As a high-performance organization, there are times of high stress. In those times, we rally to get the job done and we recognize our behavior and performance impacts our team.

Efficiency: We believe in learning from our mistakes the first time. We believe there is a time and place for complex solutions for complex problems. We also have the ability to decompose complex problems into simpler problems. When we see a problem or inefficiency, we have both the responsibility and the ability to propose solutions.