Water IT Senior Programmer Analyst

The Senior Programmer Analyst is responsible for formulating and defining system scope and objectives, architecture, development, maintenance, and support of complex applications for the Utility delivered via the web, Internet and Intranet, and/or client-server. The incumbent is responsible for applying programming best practices, architectures, and patterns, assists others in programming, and leads in planning, architecting, securing, unit testing, and deploying custom applications. Adhering to Software Development Life Cycle (SDLC) best practices, change control policies, and service level agreement (SLA) compliance is expected. This position will also gain knowledge and provide support in additional areas of Oracle RightNow/Oracle Service Cloud and Itineris UMAX Utility Suite. This position is located onsite in Fort Worth, Texas., * Serve as a technical expert for system design, programming, and data flows.

• Analyze and resolve complex application and data problems
• Lead efforts to implement innovative solutions that enhance application performance and user experience
• Lead the design, programming (development), maintenance and execution of testing of new and changed functionality for complex/major applications
• Provide input on the specifications and evaluation of new off-the-shelf applications.
• Document technical solutions, maintain specifications, and contribute to technical standards and knowledge sharing across the team
• Support the growth of junior team members by sharing knowledge and best practices across teams through feedback and guidance
• Work with business users to analyze business requirements and translate into technical specifications and design, develop and implement application modifications, interfaces, and integrations
• Verify the integrity and availability of all hardware, server resources, databases and integrations, systems and key processes, ensuring that they are performing efficiently and as designed
• Assist users with data analysis, queries and ad-hoc reports to support daily operational, business process, and utility regulatory reporting requirements
• Monitor and evaluate the quality, responsiveness, efficiency and effectiveness of information systems, methods and procedures; and works on the continuous improvement of systems and services
• Manage and review relevant vendor contracts, professional services agreements, invoices, support renewals, and ensure license compliance
• Adapt and self-educate on new technologies to provide recommendations regarding their usage in our environment
• Perform other duties as required, Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

A Water IT Senior Programmer Analyst job is available with the City of Fort Worth Water Department, Management Services Division. In this role, you’ll be part of the Water IT team, which supports all technology used across the Fort Worth Water Utility, including systems that serve our customers directly. The ideal candidate brings strong technical expertise, a solutions-focused mindset, and the ability to work within a collaborative environment where customer service, communication, and dependable technical delivery are essential., * Bachelor’s degree from an accredited college or university with major course work in Computer Science, Information Systems, or related field

• Five (5) years experience in information systems design/administration, systems analysis, or computer programming
• Valid Texas Driver’s License
• Participate in a 24 x 7 on call rotation

Preferred Qualifications:

• Municipal or local government experience - Water/Wastewater Utility experience is a plus
• Demonstrated knowledge of Utility processes, workflows, and procedures
• Demonstrated experience with Integration tools such as MuleSoft, WebLogic, Dell Boomi
• Web Services: Developing and implementing REST/SOAP (JSON/XML)
• DevOps practices including CI/CD pipelines, and source control (e.g., GitHub)
• Any JavaScript languages, preferably React
• Programming languages, preferably Java
• Relational databases, stored procedures, SQL queries
• Knowledge of Oracle RightNow/Oracle Service Cloud software or similar application
• UMAX Utility Suite

3.53.5 out of 5 stars 1300 NE 35th St, Fort Worth, TX 76106 $89,164 - $115,914 a year, Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Pension plan
• Paid holidays, Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability., Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.