Clinical Applications Administrator

• Work closely with EMR/EHR vendors to troubleshoot issues, coordinate upgrades, and implement new features and enhancements.
• Gather feedback from physicians, nurses, and clinical staff to improve workflows and system functionality.
• Participate in future EMR/EHR planning, system integrations, and application development initiatives.
• Coordinate testing, validation, and deployment of new application features and updates.
• Assist with user training and provide ongoing application support.

IT Operations

• Work with IT support to deploy desktop computers, laptops, printers, scanners, and other end-user devices.
• Troubleshoot hardware issue.

Patient Care Technology

• Assist with deployment, support, and maintenance of patient care applications and clinical technology.
• Coordinate installation and configuration of devices used in patient care environments.
• Ensure clinical systems remain available and operational with minimal downtime.
• Work with vendors and healthcare staff to resolve application and device issues quickly.

Compliance & Security

• Follow HIPAA and healthcare cybersecurity best practices.
• Maintain proper documentation of systems, procedures, and changes for audit.
• Support disaster recovery and business continuity planning for clinical applications.

• 5+ years of experience supporting healthcare applications environments.
• Experience working with EMR/EHR systems.
• Strong understanding of clinical workflows and healthcare applications.
• Experience installingcdesktop computers and end-user devices.
• Excellent troubleshooting and customer service skills.
• Strong communication skills and the ability to work effectively with clinical staff and software vendors.

Preferred

• Experience supporting multiple EMR/EHR platforms.
• Experience working directly with EMR vendors on application enhancements and integrations.
• Knowledge of healthcare interoperability standards such as HL7 or FHIR.
• Familiarity with virtualization, server environments, and cloud-based healthcare applications