Senior Lead Software Engineer- Payments Tech - AI-First Developer Portal & External APIs

You will own the technical direction and execution for an AI-native portal experience where:

• Core portal capabilities are designed to be consumed by agents and automation (with excellent human UX as a companion).
• Workflows are exposed as reusable actions/tools with strong security, auditability, and operational controls.
• External API experiences are productized to be easy to discover, evaluate, and integrate-at scale., * Lead the creation of an AI-first Developer Portal experience: define architecture patterns for agent-ready workflows, tool/action schemas, context assembly, and safe execution.
• Build and operate AI-enabled support experiences (assistant + workflow automation) with contextual understanding of client/workspace state, integration progress, and troubleshooting signals.
• Design and deliver secure external API platform capabilities: contract-first API design (OpenAPI), versioning strategy, backward compatibility, idempotency, pagination, consistent error models, and developer usability.
• Own authentication and credential workflows for external integrations, including patterns for certificate handling, credential rotation, and secure onboarding journeys.
• Establish engineering standards for AI + automation in production: evaluation and test strategy, release gating, telemetry, audit logging, and incident response for AI/tooling systems.
• Remain hands-on (~50%) through critical-path coding, architecture reviews, code reviews, debugging, and performance/resiliency improvements.
• Drive cross-functional, federated delivery by partnering with API owners, security, and shared services to deliver a unified client experience despite distributed backend ownership.
• Coach and develop engineers: set expectations for quality, delivery discipline, design rigor, and collaboration; actively grow technical talent and leadership bench.

• Formal training or certification in software engineering concepts and 5+ years applied experience; demonstrated coaching/mentoring experience.
• 10+ years of software engineering experience building and operating distributed systems at scale.
• 3+ years of experience leading software engineering teams and delivering complex platforms/products with measurable outcomes.
• Strong hands-on backend development experience in Java (other modern backend stacks acceptable).
• Proven expertise building external-facing APIs and integration platforms, including contract-first design, lifecycle/version management, security controls, and operational readiness.
• Strong security fundamentals for external integrations: OAuth2/OIDC concepts, mTLS, PKI/certificates, secrets management, secure SDLC, and threat modeling.
• Experience building AI-enabled product capabilities in production (beyond simple chat): grounded retrieval/search, structured tool/action execution, guardrails, evaluation practices, monitoring, and auditability.
• Proficient in automation and continuous delivery methods; advanced understanding of agile and modern SDLC practices.
• Strong understanding of application resiliency and observability (logs/metrics/traces), performance engineering, and incident management.
• Experience working in regulated environments with strong controls, compliance requirements, and reliability expectations., * Developer portal or developer-experience platform experience (onboarding journeys, documentation-as-a-product, integration tooling, sandbox/test experiences).
• Experience building workflow/orchestration systems (state machines, async processing, retries, compensating actions).
• Search and relevance experience (enterprise search, ranking, contextual retrieval, content quality signals).
• Cloud-native delivery experience (containers/Kubernetes) and event-driven architectures (webhooks/callbacks/streams).
• Prior payments, treasury, or broader financial-services platform experience.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.