Business Intelligence Associate-Full Time Remote

As a Business Intelligence Associate, you will support the transformation of raw data into actionable insights that help drive fundraising strategy, marketing performance, and client success across CDP. You will contribute to the development and maintenance of reporting products, data pipelines, documentation, and support materials that help partner stations and internal teams access reliable, understandable, and useful information.

Working under the guidance of the Business Intelligence Manager, you will learn to translate business intelligence needs into technical and logical requirements using SQL, data orchestration, and BI tools. In this role, you will contribute to reporting, data validation, user support, and documentation while building deeper expertise in CDP’s data tools, data sources, and data products.

You are curious, careful, accurate, and eager to learn. You enjoy solving problems, supporting users, improving processes, and contributing to mission-oriented work where reliable information helps teams make better decisions., Business Intelligence, Reporting, and Analysis

• Support the maintenance and improvement of interactive reporting products using Tableau
• Support the evaluation and usage of additional BI platforms like Amazon Quick Sight, Power BI, and other emerging tools.
• Assist with analysis of marketing strategy and program performance using reporting tools and ad hoc data exploration, including the design and development of data visualizations to communicate insights and inform strategy
• Help validate data integrity and accuracy of results to maintain trust in data and reporting products.
• Gather feedback from internal teams and external clients to help identify opportunities to improve reporting products and user experience.

Data Development and Execution

• Support the translation of business intelligence needs into technical and logical requirements that build on CDP’s data products.
• Assist with maintaining and improving sections of the codebase for BI data activation pipelines.
• Use SQL and related tools to support reporting, data validation, and data accessibility needs.
• Learn and apply data orchestration, governance, and metadata practices to support workflow efficiency and documentation.
• Identify opportunities to streamline manual or repetitive tasks with guidance from the Business Intelligence Manager.

Data Accessibility and Literacy

• Support internal teams and external clients in accessing the data and information they need.
• Maintain and update documentation and training materials to help users learn about, understand, and utilize CDP’s data.
• Provide responsive support to internal and external users on platforms used to access data and information.
• Help improve the clarity, usability, and consistency of business intelligence resources and supporting materials.

• 0-2 years of experience in business intelligence, analytics, data reporting, data operations, or a related role.
• Some experience with SQL and an interest in developing stronger proficiency with relational databases.
• Exposure to data visualization tools such as Tableau, Power BI, Amazon Quicksight, or similar platforms.
• Interest in learning data orchestration, data governance, metadata, ETL/ELT concepts, or data warehouse practices.
• Strong logical and problem-solving skills.
• Ability to work both independently and in a collaborative, cross-functional environment.
• Strong attention to detail, consistency, accuracy, and quality.
• Curiosity, initiative, and willingness to learn new data and BI tools, platforms, and models.

Preferred Qualifications

• Exposure to nonprofit work, nonprofit fundraising, public media, marketing campaigns, or mission-driven organizations.
• A passion for public media and the work of CDP’s clients.
• Familiarity with Python, R, or another scripting or data analytics language.
• Exposure to data warehouse design, code development and version control, ETL/ELT concepts, or related topics.
• Interest in predictive modeling, campaign analytics, fundraising analytics, or marketing performance reporting.

Educational Requirements

Bachelor’s Degree or equivalent work experience preferred

Commitment to Inclusion

We strongly encourage individuals from historically marginalized and underrepresented groups to apply, even if you don’t meet every qualification. We value diverse perspectives, lived experiences, and commitment to public service. All CDP people have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day.

Successful candidates will identify easily with a set of character attributes, as listed below:

• Inclusive mindset: You embrace and demonstrate an inclusion mindset and role model these behaviors for the organization.
• A Communicator: You possess strong communication skills and have great customer service skills; you like people and want to help.
• A Critical Thinker: You regularly look for ways to find efficiencies, innovate, and make improvements where you can.
• Process Oriented: You’re able to understand, work in, create, and improve processes.
• A Collaborator: You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others; you actively share your job knowledge with team members.
• Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
• Enterprising: You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.

CDP, a Boston-based public benefit corporation, uses the collaborative fundraising model to improve the operational efficiency and revenue generation capacity of the public media system. CDP currently provides more than 230 NPR and PBS public media organizations (PMOs) with outsourced marketing, data analytics, fundraising, and technology services. These services help PMOs raise more net income, grow their donor files faster, lower their fundraising costs, and free up development talent allowing stations to better focus on local engagement. Since its inception, CDP has delivered more than $785 million in membership revenue for local PMOs participating in its services and has become the most widely adopted Public Media service in the history of public broadcasting.