Application Support Level I (Night Shift)

The Application Support Level 1 primary responsibility is to provide first level support to Radia’s physicians and staff. This support includes technical evaluation, installation, configuration, repair, and maintenance of PC hardware and software. Support for MS Windows, MS Office and all desktop applications, including the Radia Application Suite. Assists members of IT department with day-to-day activities and special projects as assigned. This position will be located in Lynnwood, WA, * Windows 10 and later

• Installation and configuration
• Central Management systems
• Patch Management
• User Support and Training
• Office365
• MS Teams
• Commodity desktop hardware (preferred Dell)
• Commodity printing systems
• Desktop Imaging
• SCCM

Preferred Knowledge of:

• TCP/IP Networking Basics including VPNs
• VoIP Phone Network Basics
• E-mail through Exchange (IMAP)
• Mobile Device and App Support (iOS and Android)
• Simple Network Management Protocol (SNMP)
• Microsoft Server 2016 and later
• File Sharing
• Print Services
• Active Directory

• Preferred two years’ experience supporting Windows and MS Office in a Windows Domain environment with a minimum of 40 systems.
• Experience in support of healthcare in general, and radiology in specific, is preferred.
• Desired certifications include CompTIA A+/Network+, Microsoft MCP/MCSA, or a combination of equivalent work experience and similar certifications.
• A valid Washington State driver’s license and car insurance is Preferred.

Pulled from the full job description

• Tuition reimbursement
• 401(k) matching
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account

• Free parking, Training Shift: During the initial training period of 3 to 6 months or longer, you will be required to work daytime hours. Regular Shifts Available: 1) Monday to Friday- 11:30pm to 8:00am 2) Monday to Friday- 4:00pm to 12:30am, Hourly salary range $23.37/hour to $33.09/hour. Salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status., * 2 Medical plans to choose from, dental, vision, life, and LTD

• HSA and FSA available
• A 401(k)-employer match, with a profit-sharing component
• Up to 21 paid days off per year
• 8 paid holidays annually
• Life and disability insurance
• Free onsite parking
• Learning opportunities through professional development programs
• Educational Assistance
• Service bonus
• Discretionary annual performance-based bonus, Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDCORP Training Shift: During the initial training period of 3 to 6 months or longer, you will be required to work daytime hours. Regular Shifts Available: 1) 11:30pm to 8:00am 2) 4:00pm to 12:30am