Identify, research, and resolve technical issues for local and remote staff.

• Become the subject matter expert for various software applications and end point configurations for the business.

• Conduct routine equipment servicing out in the field.

• Perform on-site activities, related to installation, repair, management, and maintenance.

• Assist with onsite IT equipment by receiving, inventorying, imaging, and deploying IT assets.

• Assist in maintaining and updating various software applications and desktops configurations to ensure compliance.

• Work with other IT departments and vendors to resolve technical issues or implement new technologies for different lines of business.

• Assist in tracking and completing tickets pertaining to application, network, and system issues.

• Administer user accounts and permissions to various application, as well as client software.

• Serve as technical liaison between program staff and IT.

High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

• High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.

• Basic experience troubleshooting IT issues.

• Must have the ability to work on-site 5 days per week at our Tysons, VA location.

• Light customer support experience.

• Excellent verbal communication skills, fostering effective relationships with internal teams and external customers.

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Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$ 25.81

Maximum Salary

$ 38.71