Technical Application Specialist, EMEA

Sun Chemical
Newhey, UK
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Application Services Salesforce.Com Cts+

Job description

The global market for coatings and varnishes used on digital presses is growing rapidly, creating exciting opportunities for Sun Chemical. We are introducing a new role: Primer and Coating Application Specialist - EMEA, a technical support position focused on deploying primer and coating strategies for HP Indigo customers, with scope to support other digital printing technologies.

This is a customer-facing role that will work closely with Technology teams, Product Management, and HP Indigo field engineers to gain customer approvals and provide advisory support on coatings and adhesives., * Facilitate and manage HP Indigo primer conversions at customer sites and remotely.

  • Act as the technical go-to person within EMEA for HP Indigo matters, including troubleshooting and product recommendations.
  • Support new product introductions and identify gaps in current offerings.
  • Define optimum press parameters and media profiling; document best practices for primers and coatings.
  • Train local CTS champions to support primer conversions and HP Indigo customers.
  • Manage trial activities for new business opportunities.
  • Make product selection decisions based on end-use applications.
  • Coordinate with internal teams to provide fitness-for-use guidance and defend against customer claims.
  • Participate in strategic technical meetings and process improvement initiatives.
  • Report all field activity in Salesforce and complete technical documentation.

Requirements

Do you have a Bachelor’s degree?, Education: Technical Degree (BS).

Experience: Demonstrable experience in the industry, with strong pressroom and printing process knowledge.

Familiarity with HP Indigo printing technology; experience running HP Indigo presses for Label & Packaging is a plus.

Ideally trained to HP Indigo Press Operator Level 2 or 3.

Previous experience with Flexo UV coatings.

Excellent communication, analytical, and problem-solving skills.

About the company

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

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