Business Analytics Consultant Senior - Consumer...

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Consultant Senior within PNC’s Consumer Data Solutions Analytics organization, you will be based in Pittsburgh, PA; Tyson’s Corner, VA; Cleveland, OH; Washington, DC., The Business Analytics Consultant is responsible for delivering data-driven insights and analytical solutions that support strategic business objectives and decision-making. This role partners closely with business stakeholders to identify opportunities, analyze complex data, develop reporting solutions, and communicate actionable recommendations. The ideal candidate possesses strong analytical, technical, and communication skills, with expertise in SQL, Python, and Power BI., * Leverage analytical tools and methodologies to provide business and technical expertise in support of data-driven decision-making.

• Partner with business stakeholders to understand business strategies, objectives, challenges, and reporting needs.

• Consult business partners to design, develop, and implement analytical solutions that address business requirements.

• Analyze large, complex datasets to identify trends, patterns, risks, and opportunities.

• Determine the most effective analytical approach and execute best practices related to solution development, validation, testing, implementation, and ongoing enhancements.

• Develop and maintain dashboards, scorecards, reports, and visualizations using Power BI and other business intelligence tools.

• Perform advanced data analysis utilizing SQL and Python to support business initiatives and strategic projects.

• Validate data quality, accuracy, and consistency to ensure reliable reporting and insights.

• Translate analytical findings into clear, actionable recommendations for business partners and senior leadership.

• Present complex analytical results to both technical and non-technical audiences.

• Collaborate across business, technology, and operational teams to support enterprise initiatives and business outcomes.

• Support ongoing monitoring and measurement of key performance indicators (KPIs) and business metrics.

• Document business requirements, methodologies, and analytical processes., + Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions.

• Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.

• Determining the optimal analytic approach and supporting development, implementation and enhancements.

• Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.

• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

• Bachelor’s degree in Analytics, Data Science, Mathematics, Statistics, Computer Science, Engineering, or a related analytical discipline.

• Minimum of 3 years of hands-on experience in Data Analytics, Business Analytics, Business Intelligence, or a related field.

• Strong experience conducting business analytics and delivering actionable business insights.

• Advanced SQL skills with demonstrated experience performing: Complex queries, Joins, Data manipulation, Data wrangling, and Data validation.

• Strong Python programming and coding experience for: Data analysis, Data transformation, and Automation

• Experience developing dashboards and visualizations using Power BI.

• Proven ability to analyze, validate, and transform large, complex datasets into meaningful business insights.

• Strong analytical thinking, problem-solving, and critical-thinking skills.

• Excellent written and verbal communication skills.

• Demonstrated presentation skills with the ability to communicate analytical findings to technical and non-technical audiences.

• Experience collaborating with cross-functional teams and stakeholders.

• Ability to manage multiple priorities and deadlines in a dynamic environment.

Preferred Experience & Skills:

• Banking, Financial Services, or Corporate Banking industry experience.

• Experience working within Customer Data, Customer Identity, Customer Master Data, or related customer-focused data domains.

• Experience with data governance, data quality, and enterprise reporting practices.

• Experience supporting customer analytics, operational analytics, performance measurement, or strategic business initiatives.

• Knowledge of regulatory, compliance, or risk-related reporting environments.

• Experience leveraging data visualization and storytelling techniques to influence business decisions., Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

Competencies

Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.

Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.

PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page (https://careers.pnc.com/global/en/total-rewards) .