Clarity Application Support Specialist

Step into a high-impact role where your work directly shapes the future of Nebraska’s transportation system. As the Nebraska Department of Transportation (NDOT) Clarity System Administrator, you’ll take the lead on a mission-critical platform that drives planning and delivery for more than 750 active projects. NDOT will rely on your expertise to champion and sustain the Clarity environment-making this a rare opportunity to guide a major enterprise application supporting the state’s largest infrastructure program. If you enjoy solving challenges, improving systems, and making a real difference in how major projects move from concept to completion, this role puts you at the center of it all. Join us at NDOT and embark on a meaningful career supporting a tool that directly shapes Nebraska’s transportation network, * Administer and configure NDOT’s Clarity PPM system, including security, user accounts, OBS, menus, templates, and system settings.

• Support project, resource, financial, and investment structures used across all NDOT divisions.

• Maintain Clarity Studio and MUX components, including objects, attributes, fields, views, portlets, dashboards, and UI elements.

• Provide technical support and troubleshoot system issues for approximately 900 users.

• Develop and maintain advanced reports and ensure data quality across the application.

• Manage workflows, automated jobs, XOG activities, and process scheduling.

• Support time reporting, resource planning, and other operational functions within Clarity.

• Create system documentation, user guides, and deliver training.

• Mentor and support junior developers by sharing technical knowledge, promoting best practices, and fostering professional growth.

• Assist with additional system or project needs as they arise.

Minimum Qualifications: A bachelor’s degree or equivalent in computer science, information systems, mathematics, engineering or other related field and two years of experience, education, or training in coding computer applications; programming experience can be substituted for education on a year-for-year basis., * Experience administering Clarity PPM or other enterprise project/portfolio management systems.

• Experience with Clarity PPM components such as Studio, Modern UX, portlets, objects, attributes, views, templates, and system options.
• Experience with Clarity Studio, Modern UX (MUX), portlets, dashboards, and reporting tools.
• Familiarity with SQL/NSQL, XOG, or other data extraction and integration tools.
• Experience supporting project, resource, financial, or time reporting modules.Familiarity with AI-assisted development tools (e.g. GitHub Copilot, or similar) to improve developer productivity.

Other:

• Regular and reliable attendance is mandatory.This is an in-office position and is not eligible for remote work.

KN OWLEDGE / SKILLS / ABILITIES

• Demonstrate strong .NET development expertise to support custom integrations, enhancements, and technical solutions within the Clarity environment
• Knowledge of modern .NET development using C#, ASP.NET Core, REST APIs, and object-oriented design principles.
• Proficiency with source control and collaborative development using Git and Azure DevOps.
• Knowledge of CI/CD pipelines, automated deployments, and DevOps best practices.
• Knowledge of modern development practices including code reviews, unit testing, debugging, and secure coding standards.
• Knowledge of system administration practices, including configuration management, security rights, and user administration.
• Knowledge of enterprise project and portfolio management concepts such as project structures, resource planning, financial tracking, and time reporting processes.
• Strong troubleshooting, analytical, and problem-solving skills with the ability to mentor developers and collaborate effectively across technical teams.
• Skill in troubleshooting complex application issues and collaborating with technical teams, vendors, or enterprise IT support to resolve problems.
• Skill in SQL/NSQL, reporting tools, data validation, and developing or supporting advanced reporting solutions.
• Strong analytical, problem-solving, and communication skills.
• Skill in managing automated jobs, workflows, XOG operations, and related system processes.
• Ability to analyze system needs, recommend improvements, and implement configuration changes that support business operations.
• Ability to communicate technical information clearly to non-technical users and provide effective training and documentation.
• Ability to manage multiple priorities, maintain accuracy, and ensure data integrity in a complex enterprise system.Ability to work collaboratively with business units, IT teams, and leadership to ensure reliable system performance.

Pulled from the full job description

• Loan forgiveness
• Tuition reimbursement
• Military leave
• Health insurance
• Paid time off
• Vision insurance

• Dental insurance, We reward our employees’ hard work with a friendly and supportive work environment and a comprehensive benefits package that includes:

• State-matched retirement contribution of 156%
• 13 paid holidays
• Generous leave accruals that begin immediately
• Military leave
• Tuition reimbursement program
• Dependent tuition reimbursement program with partnering Nebraska community colleges
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Job security and stability, even during times of economic hardship
• Employee Assistance Program
• Fun, inviting teammates
• Free parking, We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.