Associate Director of Technology

• Designing an expedited system process flow to meet a demand for faster aid application turnaround during a high-volume packaging season.
• Determining the best way to utilize system resources to comply with a new federal reporting requirement with accuracy and efficiency.
• Refining the logic behind a customized financial aid award notification process to accommodate separation of direct and indirect costs in the student budget.
• Managing the department’s testing of quarterly regulatory updates to financial aid software.

Core Duties :

• Translate business processes into system requirements and/or development of systems solutions.
• Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.
• Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.
• Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.
• Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.
• Develop instructional materials, training and job aids.
• Advise users requiring assistance in solving complex problems or issues regarding management and business systems.
• Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.
• Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.
• Coordinate the implementation of new or modified business systems.

Bachelor’s degree and five years relevant experience or a combination of education and relevant experience.

Knowledge, Skills and Abilities :

• Knowledge of computer system capabilities, business processes, and workflow.
• Experience with enterprise applications and understanding of database driven applications.
• Strong understanding of the software development life cycle.
• Knowledge of principles and techniques used in conducting management studies and in systems analysis.
• Current knowledge of rapidly changing computer technology.
• Skill in conducting interviews and facilitating group meetings.
• Skill in developing and conducting training programs.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Strong listening, negotiation and conflict resolution skills.
• Ability to design and document complex business systems.
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.

The Financial Aid Office strives to enable all admitted students to take advantage of the opportunities at Stanford through one of the most generous financial aid programs in the nation . We are a dynamic team of dedicated professionals committed to serving all students, both undergraduate and graduate, and their families. We maximize use of technology to provide funding, tools and information necessary to meet educational expenses for all students. We ensure that institutional, governmental and private funds are administered in compliance with the highest standards of fiscal responsibility