IT Operations Specialist

Summit Technical is seeking an experienced IT Operations Specialist to manage the day-to-day monitoring, reporting, maintenance, and support of our critical IT operations. Reporting directly to the Facility Manager (FM), you will be an essential on-site presence responsible for the management, security, and maintenance of the facility’s IT network and server infrastructure, including multiple LANs and fiber optic transport., * Network & System Administration: Manage network configurations, firewalls, data protection, software updates, and security patches.

• Telecom & AV Lifecycle Support: Oversee onsite voice, video, VTC, data systems, and the facility-wide radio communications network.
• End-User & Account Support: Administer user accounts and provide daily technical troubleshooting for both local and remote personnel.
• Reporting & Training: Deliver IT operational updates for monthly status reports and train internal peers on communications equipment.
• Safety & Compliance: Properly utilize job-specific personal protective equipment (PPE) and maintain compliance with all safety protocols.

• Experience & Technical Depth: 5+ years as an IT/communications professional with deep knowledge of Windows Server, networking (Cisco/Juniper), Cisco security appliances, VoIP, and video conferencing.
• Hardware & Satellite Support: Proven expertise in comprehensive IT hardware troubleshooting, including specialized communication satellite equipment and terminals.
• Compliance & Professionalism: Active CompTIA Security+ certification (or the ability to obtain it within one year of hire) paired with excellent interpersonal skills to interface with vendors and senior leadership.
• Operational & Physical Resilience: Ability to work independently under high-stress conditions and meet physical demands, including climbing stairs while carrying up to 50 pounds of equipment., * Education & Background: BS in Computer Science, Engineering, or equivalent enterprise IT administration experience; prior US Military background with a Communications MOS is highly preferred.
• Infrastructure & RF Systems: Deep enterprise-level experience managing VMware, server clusters, and storage infrastructure, combined with a strong working knowledge of 2-way radio systems and RF maintenance (HF, VHF, UHF).
• Certifications & Safety: Active technical credentials (such as Cisco or Windows certifications) alongside current First Aid, CPR, and AED/defibrillator credentials.