UX Designer, AI Services

Amazon.com, Inc.
East Palo Alto, CA, United States
30 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$135,500.0 - $184,000.0
Working hours
Regular working hours
Job source

Tech stack

Adobe Creative Cloud Adobe InDesign Application Programming Interfaces (APIs) Artificial Intelligence Amazon Web Services Data Analysis Software Design Patterns Interaction Design User-Centered Design Model Validation Generative AI AI Platforms
+1 more
Figma

Job description

AWS AI Services is hiring a UX Designer II to work on Amazon Bedrock, the fastest-growing service in AWS history. Amazon Bedrock is a generative AI platform that gives customers a unified API to access and test GenAI models from leading AI companies (i.e. Amazon, Anthropic, OpenAI, and more) to run high-performance inference at scale. This is a rocketship service, having processed more tokens in Q1 2026 than in all prior years combined, with customer spend growing 170% quarter over quarter. It is a cornerstone of AWS’s AI strategy and a primary revenue driver for the company., As a UX Designer, you will own end-to-end design for features within the Bedrock Mantle console, from early research and concept exploration through detailed interaction design, prototyping, and production handoff. Your work will span model evaluation interfaces, prompt optimization tools, inference dashboards, and capacity management views. You will work closely with product managers and engineers to understand technical constraints, define requirements, and deliver designs that balance usability with the depth that technical customers expect.

You will conduct and synthesize user research, usability testing, and data analysis to inform your design decisions and validate your solutions. You will present your work regularly in design critiques and stakeholder reviews, clearly articulating the rationale behind your choices and incorporating feedback to strengthen your designs.

You will contribute to shared design patterns and systems that scale across multiple AI services, collaborating with other designers on the team to maintain consistency and raise the quality bar. You will also be expected to adopt and experiment with emerging AI-assisted design tools, helping the team define new workflows and ways of working as the practice of design evolves.

About the team You will join a team of junior and senior designers who support each other through regular critiques, pairing sessions, and knowledge sharing. The broader service team is dynamic, fast-moving, and highly technical. They value designers who are engaged, not afraid to get into the weeds, and ready to be a true partner in designing the optimal customer journey.

We prototype early, test with real customers, iterate quickly, and hold ourselves to a high bar of craft and usability.

Requirements

A demonstrated track record of shipping feature, strong technical fluency (comfortable working in an IDE), and subject-matter expertise within the GenAI field is strongly preferred., * 3+ years of design experience

  • Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
  • Knowledge of best practices for information architecture and design
  • Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices

PREFERRED QUALIFICATIONS

  • Experience working in a collaborative team and working directly with developers for implementation of designs
  • Bachelor’s degree

Benefits & conditions

Pulled from the full job description

  • AD&D insurance
  • Parental leave
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Vision insurance
  • Dental insurance, The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, East Palo Alto - 135,500.00 - 184,000.00 USD annually USA, CA, Santa Clara - 135,500.00 - 184,000.00 USD annually USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually

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