Client Services - Service Desk Student Specialist I - Information Technology Services

Provide customer focused support for a variety of technology services for students, faculty, staff, and other community members. Act as a technology advisor and leader to all of campus.

Career Readiness Competencies:

• Career & Self-Development
• Professionalism
• Technology, * Answer a variety of general technical questions for clients in the office or over chat.
• Check in computer systems and other devices for repair, return, or recycling.
• Configure personally owned devices for network connection, software installs, or account setup.
• Ensure high level of customer satisfaction through all interactions.
• Other duties as required.

• Must be enrolled full time at BGSU - Main Campus.
• Must be available to work a minimum of 12 hours per week.
• Must be able to lift a minimum of 50 lbs.
• Detail oriented.
• Customer focused mentality.
• Familiarity with Windows, Mac, and at least one mobile device OS.

BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents