Systems Administrator

This position will work side-by-side with our CTO, serve as the trusted liaison to outside support vendors and managed service providers (MSP), and play a hands-on roll in our IT transformation journey. If you love variety, enjoy problem solving, and get energized by learning new technologies, you’ll feel right at home here. This role is on-site., * Be the primary point of contact with our outside support vendors and MSP, ensuring issues are triaged quickly, communication is clear, and service levels are consistently met.

• Monitor and maintain our enterprise systems in close collaboration with the CTO and our vendor partners, keeping performance, availability, and security top of mind.
• Provide onsite technical support for situations where a physical presence makes all the difference-from hardware deployments and facility moves to production floor troubleshooting.
• Partner with the CTO on IT transformation initiatives, contributing your perspective and execution skills to projects that modernize how we operate.
• Learn quickly and apply what you learn. Our technology stack evolves with the business, and you’ll be expected to pick up new platforms, tools, and practices and put them to work.
• Document, improve, and share. Help build the knowledge base and processes that keep us resilient as we scale.

· Comfortable with deploying desktop equipment, troubleshooting at a workstation or production equipment, supporting users in office or at workstations on the production floor.

· Proactive, ownership-driven approach to problem solving and follow through.

· Collaborative mindset and strong communication skills, especially when working with vendors, service providers, and internal stakeholders across departments.

· Curiosity about technology and a demonstrated ability to rapidly learn and apply new tools, systems, and concepts.

· Ability to manage multiple priorities.

· Strong background in Microsoft desktop and server operating systems and 365 applications.

· Familiarity with backup and restore methodology.

· Experience with Linux server operating systems and their management.

· Significant knowledge and experience in networking technologies, TCP/IP, VPN etc.

· Familiarity with web services and ecommerce technology support.

· Ability to navigate a server room/datacenter and understand how different items are related and connected.

Education and Qualification Requirements

Bachelor’s Degree: A degree in Information Technology, Computer Science or a related field; an equivalent combination of education and hands-on experience will be given strong consideration.

Experience: A minimum of 3 years of administering enterprise systems in a business environment including networking, servers, end-user devices, identity, and common business applications.

Pulled from the full job description

• Referral program
• AD&D insurance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, Along with growth, and the opportunity to be challenged, we offer a competitive benefits package that includes:
• Competitive Base Salary
• Company-wide Profit-Sharing Plan
• Medical, Dental, and Vision Insurance
• 401K Match
• Generous Paid Time Off
• Life, AD&D, and Disability Insurance
• Employee Assistance Program

We strive to attract and retain the best talent in the industry with a flexible and collaborative work environment. We prioritize work-life balance, health and safety, and teamwork. We encourage and empower our co-workers to contribute their skills and knowledge in the pursuit of our business goals.

Salary range: $80,000 to $95,000 depending on experience.

As an equal opportunity employer, Gaylord Archival considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Gaylord Archival (www.gaylord.com), located in Syracuse, NY since 1896, is a leading provider of preservation and display solutions. With a strong legacy of product innovation and a commitment to excellence, we specialize in delivering unique solutions to cultural organizations such as museums, archives, and libraries. We have an exciting opportunity for a “hands-on” IT professional to help with the transformation and ongoing management of our IT systems and data.