UX Designer

The User Experience Designer is responsible for understanding user needs and improving the user experience for solutions and applications. They work closely with Business Analysts, System Analysts, and technical team members to create user interfaces that are intuitive, aesthetically pleasing, and aligned with user workflows.

The UX Designer will: Participate in team meetings and collaborative planning sessions Work with Business Subject Matter Experts (SMEs), Business Analysts, and System Analysts to understand functional requirements and translate them into user interface designs Analyze business user needs, content, data, and workflows to deliver UX designs based on industry best practices Create wireframes, storyboards, and user flows to illustrate design ideas Document design thinking and translate technical and user requirements into compelling, usable application functionality Follow best practices for UX design, validating hypotheses with research and data Focus on utility, usability, and desirability of designs Drive innovation and variation while maintaining attention to detail Collaborate in an Agile development environment Ensure adherence to accessibility and usability standards, including 508 compliance Provide input on the design of provider data systems and web-based applications

Education: This position requires a Bachelor s degree from an accredited college or university. Five (5) years of equivalent experience in a related field may be substituted for the Bachelor s degree.

General Experience:

The proposed candidate must have a minimum of five (5) years of experience in user experience and service design. Experience designing digital user experiences for websites, portals, or applications Proven ability to create high-quality diagrams, graphics, and user flows Proficient in wireframing and storyboarding Familiarity with UI/UX design tools and techniques Experience documenting UX strategy and design decisions Ability to work with a variety of web-based platforms and systems . Strong planning, organizational, and project delivery skills Ability to build and maintain relationships with business and technical stakeholders Excellent written, verbal, interpersonal, and listening skills High attention to detail, logical thinking, and problem-solving mindset Ability to work independently and as part of a collaborative team Strong customer service orientation