Linux Ops Engineer/Admin

Provide support to Tier II personnel in resolving customer-facing issues. Perform root cause analysis (RCA) and mitigation for operational issues. Communicate findings with interested parties and establish a feedback loop to development. Work as a subject matter expert (SME) to review user metrics, system health, overall performance checkouts, and implement proactive measures to support operational availability. Develop scripts to accomplish operational tasks, and utilize playbook-based automation processes, as necessary. Manage Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software products in several environments. Work with Enterprise Services to ensure compliance with security services and applications. Interface with customers and outside technical teams to diagnose and mitigate access issues. Utilize abstract visualization skills to understand system workflows and identify bottlenecks.

Active Top Secret clearance (TS/SCI, CI Poly highly desired) BS degree and 2+ years of prior relevant experience or Masters with less than 2 years of prior relevant experience. Proactive self-starter demonstrating a positive, willing attitude and excellent oral and written communication skills. Two or more years of experience with Amazon Web Services (S3 Buckets, EC2, Reserved Instances, etc.) Experience troubleshooting network-related issues (Open Systems Interconnection (OSI) model levels 4-7) Familiar with System Engineering documentation creation (network diagrams, data flows, etc.) Experience working with Agile Team Collaboration tools such as (Jira, Confluence, BitBucket) Strong Linux background and familiarity with best practices of infrastructure management Preferred Qualifications: Familiarity with Identity Federation, Single Sign-On, and authorization technologies (e.g. smart cards/Common Access Cards (CACs), SAML, OIDC, OAuth, Kerberos) Experience with Oracle COTS product experience (Oracle Access Manager, Oracle Unified Directory, Oracle WebLogic, etc.) Experience with Kubernetes Experience with scripting languages, such as Bash and Python Experience with LDAP (in lieu of Oracle Unified Directory experience) Experience with ElasticSearch, Logstash, Kibana (ELK tools) Experience with AWS and other cloud-based architectures Familiar with cross domain architectures at various levels Experience with automated testing and monitoring