Consumer Experience Instructional Designer

Designs and develops engaging learning activities and compelling course content to enhance retention and transfer rate. Collaborates with subject matter experts to identify target audience’s training needs. Develops instructional materials such as manuals, guides, and multimedia content. Applies instructional design theories, practice, and methods to create effective learning experiences. Integrates multimedia elements like videos, graphics, and audio to enhance learning. Creates assessments and evaluation tools to measure learning outcomes and effectiveness. Continuously updates and improves course content based on feedback and learning analytics. Manages and organizes course materials and resources for easy access and use. Provides support and guidance to learners throughout the course. Other duties as assigned. Utilizes a variety of instructional techniques and formats, including simulations, role-playing, and interactive activities. Conducts research and analysis to ensure content is

• Thorough knowledge of adult learning principles and multiple instructional design processes [Required]
• Strong knowledge of adult learning principles, and creative curriculum design [Required]
• Strong analytical and problem-solving skills [Required]
• Exceptional written, verbal, critical thinking, problem solving, and interpersonal communication skills [Required]
• Flexible mindset and adaptable nature, with the ability to rapidly change course based on needs of the business [Required]
• Ability to develop workflows and business procedures [Required]
• Strong organizational and coordination skills [Required]
• Experience designing, developing, and delivering emerging learning solutions including game-based learning, video, micro-learning, simulations, and immersive scenarios requiring multiple branching elements [Required]
• Advanced instructional software development skills in tools such as Articulate Storyline and Articulate Rise [Required]
• Advanced skillsets with Microsoft Office and Adobe Creative software suite tools [Required]
• Experience working in an agile (SAM) and waterfall (ADDIE) design environment [Required]
• Experience with audio/video editing and animation software [Required]
• Business and ROI-minded, performance improvement driven [Required]
• Advanced knowledge of Microsoft Office suite including Microsoft Project, Visio, and other planning and presentation software [Required]
• Experience working in contact center environments [Preferred]
• Experience conducting instructor-led training, either live or via webcast [Preferred]
• Advanced skillset with SharePoint platform site development [Preferred]
• Experience working with Epic EMR System [Preferred]

Education:

• Bachelor’s [Required]
• Master’s [Preferred]

Field of Study:

• in Education, Instructional Design, Training or other related discipline
• instructional design, educational technology or similar

Work Experience:

• 2+ learning design and development [Required]
• 5+ learning design and development [Preferred]
• Change Management Experience [Preferred]
• LMS experience [Preferred]

403(b), Paid parental leave, Parental leave, Health insurance, Paid time off, Vision insurance, Dental insurance, Life insurance Full-time Day shift, Monday to Friday Remote in Altamonte Springs, FL 32714, * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.