Senior Software Engineer - Restaurant Tech POS & Intelligent Systems

The Senior Software Engineer - Restaurant Tech POS & Intelligent Systems is a senior-level individual contributor responsible for designing and implementing scalable restaurant technology solutions that modernize Wingstop’s POS and back-office ecosystem.

This role will focus on:

• Building resilient, secure, high-performance POS integrations
• Designing cloud-native APIs and distributed services
• Supporting inventory modernization and item master separation from legacy NBO systems
• Developing reusable integration patterns across POS, kitchen, and enterprise platforms
• Establishing secure, PCI-aware transaction flows
• Leveraging AI-enabled development practices to improve engineering velocity and system reliability

This individual will operate as a technical owner within the Restaurant Technology domain, ensuring scalable architecture, clean design standards, and operational excellence across restaurant systems.

Role Responsibilities

• Architect and build scalable integration services supporting POS and back-office modernization
• Design distributed APIs ensuring high availability and low latency across restaurant systems
• Support inventory-aware workflows including item availability and stock synchronization
• Lead separation and redesign of item master ownership from legacy systems
• Establish automated testing standards and release quality controls
• Implement observability, monitoring, and production reliability practices
• Ensure compliance with PCI and data protection standards
• Partner cross-functionally to align technical solutions with operational business needs
• Contribute to AI-enabled automation initiatives improving engineering productivity and operational insight

Do you have experience in System design?, * Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience)

Certifications

• Cloud certifications (AWS preferred) are a plus

Tools & Technical Experience

• 7+ years of professional software engineering experience
• Strong experience in restaurant POS, retail store systems, or hospitality technology
• Backend expertise in Python and API architecture
• Experience designing distributed systems in AWS
• Experience building high-availability, low-latency transaction systems
• Experience implementing CI/CD pipelines and release quality controls
• Familiarity with PCI-sensitive or regulated transaction environments
• Hands-on experience deploying AI, generative AI, or agent-based systems in production environments is preferred

People Skills

• Strong cross-functional collaboration skills
• Ability to translate operational business requirements into scalable system design
• High ownership and accountability mindset
• Clear written and verbal communication skills
• Commitment to engineering excellence, testing discipline, and production reliability
• Ability to operate independently as a senior individual contributor

WHO YOU ARE

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems-you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

Pulled from the full job description

• Pet insurance
• Paid parental leave
• Employee stock purchase plan
• AD&D insurance
• Parental leave
• Health insurance
• Vision insurance, FLAVOR PERKS:
• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k - (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

• Lunch provided every Tuesday and Thursday in office
• Discount on Wingstop gift cards
• Onsite game room

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else - our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.