Network Support Planner - 12 months Fixed Term - 30 hours in Aston

Job DescriptionAs one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for a committed and passionate Network Support Planner to join our growing business on a 12 month FTC- 30 hours.Please note the working pattern is Sunday to Wednesday ( WFH on Sundays after training period) when you will be required to work 4 days in the office during the week.You will also be required to cover holidays for the other Network Support Planner which will be Saturday to Tuesday.Purpose of the roleThe successful candidate will provide support to digital operations stores by processed store issues or queries in a swift and efficient manner.In this role you can expect to:Manage and triage store queries and issuesImplement Ecommerce same day pricing strategyCheck store slots, comply with agreed hours and windows for online trading.Work collaboratively across

Ecommerce, digital operations and retail to successfully implement changesAssess and implement resolutions for identified store issuesIdentify and implement proactive solutions for store issuesImplement agreed store change projects within delivery modelProvide weekend cover for digital operations stores, including actioning of weekend in day same day pricing adjustments relative to customer demandYou should apply if:You are proficient with Microsoft Office, advanced Excel is desirableYou are a strong communicator, both verbally and written.You have good attention to detailYou have sense of urgency and pace in managing your workloadYou have a proactive approach in dealing with problems and queries in a busy and fast paced environmentWhat to expect from us:Collaborative environmentA competitive salary with an excellent benefits package25 days holiday, plus 8 days bank holiday (pro rata)15% store discount, 30% club individual restaurant discountCharity fundraising eventsEducational