IT Applications & Integration Specialist

The IT Applications & Integration Specialist will serve as the primary owner and optimizer of Morrison Energy’s core business applications, with a strong focus on NetSuite. Maximize value from the Microsoft 365 ecosystem (Entra ID, Power Platform, Azure) by building integrations, enabling automation, delivering Power BI reporting, and driving process improvements across the organization.

Role and Responsibilities

• Act as the main administrator and subject matter expert for NetSuite, optimizing configuration, workflows, and performance.
• Design, build, and maintain integrations and automations between NetSuite, Microsoft 365 (Entra ID SSO/SCIM, Power Automate, Power BI), HaloITSM, and other platforms using APIs, webhooks, and Azure services.
• Develop and maintain NetSuite dashboards and advanced reporting to support business decision-making along with some Power BI dashboards.
• Manage user access, roles, security, SSO, SCIM provisioning, and identity governance via Entra ID.
• Identify opportunities to eliminate manual processes, streamline workflows, and increase adoption of underutilized Microsoft and third-party features.
• Provide Tier 2/3 troubleshooting for complex application and integration issues (protected strategic time).
• Collaborate with the System Administrator on Entra ID, Intune, and Azure configurations.
• Document configurations, integrations, and best practices; deliver training to users and the IT team.
• Provide limited secondary help desk support only during peak periods (<15-20% of time).
• Support the rollout, administration, and adoption of Microsoft 365 Copilot and other approved AI tools, including licensing, configuration, end-user training, and guidance on effective and responsible use.Identify practical AI use cases and build AI-assisted automations and agents using Power Platform (AI Builder, Copilot Studio), Azure AI services, and AI-enabled APIs to reduce manual effort across NetSuite and Microsoft 365, partnering with IT leadership to keep data access, security, and governance requirements intact.

• High school diploma or equivalent
• 3-4+ years supporting and optimizing SaaS/business applications in a Microsoft 365 environment.
• Strong, hands-on experience with NetSuite administration, optimization, integrations, and customization (this is a core requirement for the role).
• Strong expertise with Entra ID (SSO + SCIM), Power BI, Power Automate, APIs, Azure services, and integration tools.
• Hands-on experience with Microsoft 365 administration, Intune, Entra ID, and Azure.
• Excellent problem-solving, analytical, communication, and stakeholder management skills.
• Ability to translate technical concepts into clear business value.
• Experience in construction, energy, maritime, vessel operations, or project-based industries is a plus.
• Proficiency with PowerShell for automation, reporting, and management of Microsoft 365, Entra ID, and Azure resources.
• Experience with Microsoft Graph API (Graph Explorer, SDKs, and PowerShell modules) for advanced integrations and automation.
• Working knowledge of JSON, REST APIs, and data transformation for building custom integrations and Power Automate flows.
• Familiarity with Entra ID advanced features: Conditional Access, PIM, Lifecycle Workflows, and SCIM provisioning.
• Experience with Azure Logic Apps, Azure Functions, or other low-code/no-code Azure services.
• Basic scripting in JavaScript/TypeScript or Power Platform development (Canvas Apps, Model-Driven Apps).
• Understanding of identity governance, hybrid identity, and B2B/B2C scenarios.
• Experience with Microsoft Purview (or similar data governance / compliance tools) is a plus.
• Experience troubleshooting Entra ID sign-in logs, audit logs, and integration errors.
• Project management and workflow automation experience.
• Working knowledge of AI tooling in the Microsoft ecosystem (Microsoft 365 Copilot, Copilot Studio, Power Platform AI Builder, and/or Azure AI services), including how to configure, support, and drive adoption of these tools.
• Experience calling AI/LLM services via REST APIs to add AI capability to integrations and automations (for example, summarization, document data extraction, or classification) is a plus.Awareness of AI governance and data security considerations, including permissions hygiene, sensitivity labeling, and responsible-use practices when enabling AI tools on company data.

Preferred Certifications

• NetSuite Administrator
• PL-300 (Power BI)
• SC- 300 (Entra ID/ Identity)
• PL-200 or PL-900 (Power Platform)AI-900 (Azure AI Fundamentals) or equivalent Copilot/AI training