System Analyst

As a System Administrator, you will work independently as well as on a team to provide operational support of Kwik Trip’s systems. Responsibilities include but are not limited to:

• Assist with implementation and support of server and application environments.
• Assist with planning, coordination, and execution of upgrades, migrations, conversions, and implementations
• Manage and administer security updates
• Utilize Kwik Trip’s incident, problem, and change management tools to manage ITIL processes
• Serve as the Team’s escalation point, providing initial triage of incidents and requests

• Associate degree in Information Systems/Network Systems Administration or equivalent combination of education and experience is required.
• Experience related to server and infrastructure management, with specific focus on the setup and maintenance of servers and applications within a virtual environment.
• Knowledge of Microsoft Windows client and server operating systems
• Experience with Office 365 administration (including Exchange Online, SharePoint Online, etc.)
• Experience with Microsoft Active Directory, and Microsoft Group Policy management.
• Excellent verbal and written communication skills
• Strong analytical skills
• Ability to diagnose and resolve hardware and software issues
• Ability to multi-task and perform at a high level in a fast-paced environment
• Ability to work well independently as well as on a team
• Ability to meet project and department deadlines

Even better if you have:

• Knowledge or experience with Linux server operating systems
• Knowledge or experience with Ansible and/or other automation tools
• Knowledge or experience with incident management platforms (e.g., Service Now or Jira)
• VMware enterprise virtualization products

401(k), Health insurance, Paid time off Weekends as needed, Day shift, Monday to Friday, On call Hybrid work in 1813 Kramer Street, La Crosse, WI 54603, Pay Range: $27.24 to $40.86 Shift: Daytime

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more. * This position is not eligible for sponsorship

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.