Systems Analyst

Core Operational Responsibilities

• Monitor production systems and respond to alerts in a timely and effective manner.
• Investigate and troubleshoot issues across multiple services, microservices, and cloud platforms.
• Own incident triage, coordination, and resolution across Dev, Infra, and dependent teams.
• Perform root cause analysis (RCA) for production incidents and drive preventive improvements.
• Collaborate with developers and stakeholders to improve system reliability and observability.

Digital Assets / Benji Platform Responsibilities

• Develop techno-functional understanding of tokenized fund workflows (onboarding, transactions, reconciliation, redemptions).
• Correlate technical issues with business and financial impact (transactions, fund integrity, user experience).
• Troubleshoot blockchain-integrated systems including node interactions, RPC issues, and on-chain/off-chain inconsistencies.
• Monitor and support EOD/batch processing, reconciliation jobs, and financial data flows across systems.

SRE & Observability

• Contribute to operational documentation, runbooks, and knowledge sharing.
• Define and monitor SLIs/SLOs, and improve alerting and monitoring quality.
• Use observability tools to analyze logs, metrics, and traces, and derive actionable insights.
• Drive continuous improvement through post-incident reviews and reliability engineering practices.

Release, Change & Resilience

• Support feature deployments, release validation, and post-release monitoring.
• Participate in change readiness and risk assessments.
• Contribute to disaster recovery (DR) testing, failover validation, and resilience improvements.

Security & Compliance

• Support identity and access-related troubleshooting (e.g., Okta).
• Assist in vulnerability management, audit readiness, and secure operations practices.

AI & Operational Efficiency

• Leverage AI-assisted tools (e.g., Copilot, ChatGPT, Claude) to improve efficiency in log analysis, incident triage, and documentation.
• Identify opportunities to use AI/automation agents to streamline repetitive operational tasks and improve MTTR.
• Apply critical thinking when using AI tools, ensuring accuracy and reliability in production environments., This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

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We are seeking a detail-oriented Systems Analyst to join our client’s Digital Assets Operations team supporting the internal applications, our client’s blockchain-based tokenization platform.

The ideal candidate will excel in system monitoring, incident investigation, and troubleshooting across distributed systems. This role requires a strong curiosity-driven mindset, excellent communication skills, and the ability to work in a fast-paced, production-critical environment.

In addition to operational support, the candidate will contribute to feature rollouts, system improvements, and observability enhancements. Flexibility to support global time zones is essential, as the team operates toward a 24×7 support model., * Experience in systems analysis, operations support, or Site Reliability Engineering (SRE).

• Strong troubleshooting skills across distributed systems with a data-driven approach.
• Proficiency with monitoring tools and log analysis.
• Ability to work independently and in cross-functional teams.
• Excellent communication, documentation, and stakeholder management skills.

Preferred Skills:

• Experience with Azure cloud services.
• Familiarity with Java and Spring Boot applications.
• Hands-on experience with Splunk, Prometheus, and Grafana.
• Understanding of Okta (Identity & Access Management).
• Experience working in Kubernetes-managed environments and containerized systems
• Exposure to public blockchain ecosystems, nodes, and data analysis tools.
• Familiarity with DevOps practices, CI/CD pipelines, and release automation.
• Awareness of AI-assisted tools or automation techniques for operational efficiency.

Key Traits for Success:

• Strong ownership mindset - goes beyond ticket resolution.
• Curious and analytical with the ability to deep dive into complex systems.
• Comfortable handling ambiguity in evolving, distributed environments.
• Proactive in identifying improvements in reliability, automation, and process., Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Auditing, Automation, Blockchain, Cloud Computing, Communication Skills, Computer Security, Consulting, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cookies, Cross-Functional, Data Analysis, Detail Oriented, DevOps, Disaster Recovery, Distributed Computing, Diversity, Documentation, Ecosystems, Environmental Management, Failover, Financial Services, Financial Transactions, Fortune 1000 Customers, Human Capital, Identify Issues, Identity Data Management, Incident Management, Java, LinkedIn, Metrics, Microservices, Microsoft Windows Azure, On Call, Onboarding, Operational Audit, Operational Improvement, Operational Support, Operations Security (OPSEC), Process Improvement, Production Control, Production Systems, Project/Program Management, Quality Monitoring, RPC (Remote Procedure Call), Reconciliation, Reliability Engineering, Risk Analysis, Root Cause Analysis, Short Messaging Service (SMS), Software Administration, Software Development, Splunk, System Integration (SI), Systems Analysis, Systems Reliability, Time Management, User Interface/Experience (UI/UX), Validation Testing, Vendor/Supplier Diversity, Web Browsers, Wireless Multimedia Messaging Service

Granite Solutions Groupe provides financial services decision makers with people and solutions that deliver. Our clients count on us to deliver the right talent at the right time to achieve critical business results. We leverage our industry knowledge and passion for client priorities to deliver human capital solutions.

GSG was founded in 1998 as a consulting firm delivering project management and technology solutions for the financial services industry. GSG now has a global presence, with team members deployed across the U.S. at Fortune 1000 companies and high-performing Fintech firms.

High-caliber consultants are the face of GSG at our client organizations and offices. We value the deep relationships we have with our consultants that enable us to place them in roles where their skills will have an immediate impact. The GSG consulting team is comprised of diverse, experienced, driven, and dynamic contributors who excel at getting things done., GSG provides recruiting and consulting solutions for the financial services industry. The company was founded in 1998 as a consulting firm. GSG now has 4 offices on 3 continents, with consultants deployed across the U.S. at Fortune 500 companies. We leverage our industry knowledge and passion for client priorities to deliver human capital solutions. GSG’s highly optimized recruiting and delivery model is designed to take projects from Vision to Execution efficiently and effectively. We view the world as our “bench”, and our continuous research process consistently identifies professionals with the right skills, motivations and career interests to deliver on client initiatives. GSG is different, and occupies the space between high volume staffing agencies and large national strategy and advisory firms. We deliver consultants that can ramp up quickly and execute. Our motto, “do the right thing, and then do the next right thing,” directly impacts the experience of our clients, consultants and employees. The entire GSG team takes pride in our ability to deploy top-tier talent, poised to roll up their sleeves and do the heavy lifting to deliver against long term strategic plans at a sustainable price point.