EHR & IT Systems Specialist

At Spectrum Healthcare Group, we’re looking for an EHR & IT Systems Administrator who is comfortable jumping between helpdesk support, EHR administration, and data work - sometimes all in the same day. This is a hands-on role for someone who takes ownership, communicates clearly, and genuinely wants to support the staff helping our communities thrive.

What You’ll Do

• Provide day-to-day support for hardware, software, and Microsoft 365 (user accounts, password resets, email, Teams)

• Own and administer our Electronic Health Record system (NextGen Enterprise preferred)

• Train new and existing staff on EHR workflows and technology tools

• Troubleshoot common software and hardware issues for staff across the organization, remotely

• Monitor SQL Server jobs and perform basic query work to support operations

• Own reporting and data tasks using tools like Hex, Power BI, or Excel

• Document issues, resolutions, and procedures to keep the team informed

• 3+ years of experience administering or supporting an EHR system in a clinical environment (NextGen Enterprise strongly preferred; Epic, eClinicalWorks, or similar EHR admin experience considered)

• Hands-on NextGen Enterprise administration experience - template building/support, system configuration, and user/security setup - or comparable EHR Admin experience

• Ability to build and maintain SQL queries and stored procedures, and troubleshoot SQL Server Agent jobs

• Experience training end users on clinical or business software

• Proficiency with Microsoft 365 administration and troubleshooting

• Strong communication skills across clinical, administrative, and leadership audiences

What Sets You Apart

• Experience with Python for scripting, automation, or data pipelines

• Familiarity with data analytics tools (Hex, Power BI, Tableau, or similar)

• Excel proficiency including VLOOKUPs and pivot tables

• Experience in a behavioral health or outpatient clinical setting