Router

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

From picking and loading the correct merchandise to ensuring on time arrival and product setup, our supply chain team ensures that the final step of the Mattress Firm shopping experience goes smoothly. When you work in our warehouses, you’ll play a vital part in helping people sleep well so they live well every day., * Schedule deliveries according to capacity and business conditions.

• Record missed and/or re-delivery problems.
• Submit completed delivery manifests and stop records by deadline for contractor settlement purposes.
• Complete records for contractor settlement.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Non-Essential Responsibilities

• Answer incoming calls promptly and accurately.
• Maintain accuracy of ticket management system.
• Print accurate pick lists.
• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

• High School diploma or equivalent preferred

Professional Experience

• 1+ Years related experience required And

Skills List

• Strong verbal and written communication skills.
• Able to complete tasks with strong attention to detail.

Knowledge

• Microsoft Office Products
• POS system
• Basic knowledge of city and outlying areas, * Sitting frequently
• Standing frequently
• Walking frequently
• Talking frequently
• Hearing frequently
• Lift or move up to 100 pounds

Pulled from the full job description

• On-the-job training
• Health insurance
• 401(k) matching
• Employee discount
• Vision insurance
• Dental insurance
• Opportunities for advancement, Excellent career growth opportunities through on-the-job training and development programs.

401(k) with employer matching.

Mental health and life resources.

Medical, dental, prescription and vision plans.

Get paid on-demand.

Base pay or uncapped commission.

Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

The Router routes all deliveries and is responsible for answering incoming calls to support internal and external customers., * Reaching with hands and arms

• Stooping, kneeling, crouching, or crawling occasionally
• Sight is required to ensure the safety of yourself and others.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation: Competitive pay range of $21.00 to $22.50 * Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the Company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.