Systems and Solutions Engineer

Join an enthusiastic team of engineers in Intel’s Networking Solutions Group (NSG) focused on enabling next generation of programmable Infrastructure Processing Units (IPUs) with our lead customers as part of the Customer Experience Support (CES) organization. Intel brings decades of leadership in networking, virtualization, packet processing, storage, and security to a new class of IPU products that accelerate host networking functions and support emerging use cases such as security, virtualization, storage, load balancing, and data path optimization. Working closely with major cloud service providers and Intel development teams, you will help deliver customized IPU based solutions that enhance isolation, security, performance, storage and system management for our customers. A big part of the day-to-day job is to help customers manage feature request processes, enable solutions, and debug issues. Projects and responsibilities include but are not limited to:

• Gain our customers’ trust, understand their needs, and build POCs to meet them. Work closely with internal and external partners to understand use cases and requirements.
• Be the go-to technical resource for customers building complex Datacenters, AI infrastructure as well as helping them understand performance characteristics for solutions.
• Prepare and deliver technical content to customers including presentations, workshops, etc.
• Contribute across the full IPU lifecycle, including board and platform bring up, low-level device initialization, OS driver and kernel configuration, system management, feature enablement, use case testing, debugging, and verification.
• Defines systems implementation and integration solutions and plans to ensure optimum performance and reliability across hardware, firmware and software with network, storage, and AI workloads.

• Strong verbal and written communication skills, with the skills to work independently across diverse stakeholders including external customers and manage priorities., * Bachelor’s or master’s in electrical or computer engineering, computer science or related field.

4+ years of combined experience in the following:

• Networking fundamentals-including NICs, hardware accelerators, switching and/or modern data center protocols.
• System software stacks, especially software-hardware interactions across platform firmware, device drivers, the Linux kernel, and user space application performance.
• Customer facing systems engineering and debug experience of platform, computing, memory, and network components., * Knowledge of Ethernet products and ecosystems for enterprise and data centers, with experience collaborating with Cloud Service Providers and familiarity with data center workloads, RDMA, collectives, and AI benchmarking.
• NIC hardware and software stacks, including configuration, testing, and/or troubleshooting.
• Experience with software build and development tools and systems such as GCC, Git, GitHub, RPM, Make files, Shell Scripting, Docker, and Jenkins.

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the . Annual Salary Range for jobs which could be performed in the US: $122,440.00-172,860.00 USD The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process. Work Model for this Role This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change. * ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.