Sr. Software Engineer -CTJ- Poly

Power Automate is a foundational service within Microsoft Power Platform, enabling customers to automate workflows across applications, services, and data systems. In highly regulated and mission-critical environments, these capabilities must be delivered with strict requirements for security, compliance, reliability, and operational excellence.

This role sits at the intersection of software engineering and site reliability engineering (SRE). You will work on distributed systems that enable Power Platform services to function in isolated, airgapped environments, partnering with Public Cloud teams to bring features to parity while ensuring those features meet the constraints of sovereign deployments. You will be expected to operate with a high degree of ownership-driving design, implementation, live-site operations, and continuous improvement-while contributing to a culture of automation, observability, and operational maturity.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities LiveSite Ownership & Incident Response

• Acts as a Designated Responsible Individual (DRI) for service components, owning availability, reliability, and operational health
• Participates in on-call rotations, responding to incidents by assessing impact, troubleshooting issues, mitigating customer impact, and driving resolution
• Leads or contributes to root cause analysis (RCA) and postmortems, ensuring learnings translate into systemic improvements

Service Reliability & Operations

• Uses existing tools and develops new capabilities to troubleshoot issues affecting availability, performance, security, and efficiency
• Leverages telemetry and monitoring to identify trends, detect anomalies, and proactively improve service health
• Drives improvements in observability, alerting, and diagnostics

Engineering & System Design

• Leads and contributes to architecture and design discussions for components of Power Automate services
• Identifies dependencies across teams and incorporates them into design specifications and execution plans
• Ensures systems meet performance, scalability, security, and compliance requirements, especially within airgapped constraints

Deployment & Automation

• Develops and improves CI/CD pipelines and deployment systems, enabling safe, repeatable, and automated releases
• Drives zero-touch or low-touch deployment automation using internal tooling and safe deployment practices
• Improves engineering efficiency by reducing manual operations and operational toil

Product & Feature Support

• Collaborates with Public Cloud teams to onboard features, resolve dependencies, and align environments
• Supports integration and validation across Power Platform services (Power Automate, Dataverse, Power Apps)
• Participates in sprint planning, backlog grooming, and execution to deliver engineering commitments

Continuous Improvement & Engineering Discipline

• Develops a deep understanding of service architecture, code, and operational behavior at scale
• Identifies opportunities to improve reliability, performance, and operational maturity, and drives those improvements
• Mentors engineers, shares knowledge, and contributes to team standards and best practices
• Leverages modern tools, including AI-assisted development, to improve productivity and code quality

• Bachelor’s Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Other Requirements: Security Clearance Requirements:Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check:This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification:This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred/Additional Qualifications:

• Master’s Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.