Lab Computing Support Engineer (Onsite)

The LabVantage consultant is responsible for bridging business requirements and LabVantage LIMS solutions, ensuring effective translation of lab processes into compliant, scalable, and integrated digital workflows across life sciences environments., 1. Requirements Management & Analysis

Lead requirement gathering workshops with business stakeholders (QC, R&D, manufacturing labs)

Translate business needs into User Requirement Specifications (URS) and functional specifications

Analyze current-state lab processes and define future-state LIMS-enabled workflows

Identify process gaps, standardization opportunities, and automation use cases

1. Solution Design & Functional Alignment

Collaborate with LabVantage SMEs and architects to define solution design

Support integration requirement definition and prioritization (instruments, MES, SAP, CDS, etc.)

Ensure alignment with LabVantage capabilities (sample management, stability, biobanking, SDMS)

Participate in master data design and business rule definition

1. Stakeholder Engagement & Communication

Act as primary liaison between business users, IT, and delivery teams

Conduct system demos and gather stakeholder feedback for iterative refinement

Drive alignment across global/site teams for harmonized LIMS processes

Support change management and user adoption initiatives

1. Data & Integration Support

Support master data creation, validation, and migration activities

Work with integration teams on interface requirements and data mapping

Ensure data integrity and consistency across LIMS and connected systems

1. Testing & Validation Support

Define business scenarios for SIT/UAT and validation activities

Support validation documentation aligned with GxP, 21 CFR Part 11, EU Annex 11 compliance

Assist in defect triage, resolution validation, and business sign-off

Support traceability (URS-FRS-Test cases mapping)

1. Deployment & Post-Production Support

Support go-live planning and site rollout activities

Assist in user training and SOP alignment

Provide hypercare support and continuous improvement recommendations

Strong experience in LIMS (LabVantage preferred) implementations

Deep understanding of lab workflows (sample lifecycle, stability, batch release, ELN/LIMS integration)

Experience with URS/FRS, process mapping, and business analysis artifacts

Regulatory & Compliance

Knowledge of GxP environments

Familiarity with 21 CFR Part 11, Annex 11, and validation processes

Technical Exposure

Understanding of integrations (REST APIs, file-based, middleware)

Exposure to instrument interfacing, SDMS, CDS integrations

Basic knowledge of SQL/data structures (preferred)

Nice-to-Have

LabVantage certification or prior experience (v7/v8)

Experience in global LIMS rollouts or multi-site harmonization

Agile / DevOps delivery exposure

The annual salary for this position is between $ 75,000 - $ 110,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.