HRIS Administrator (UKG or Workday)

As our Technology and Data Analyst supporting our People and Culture teams, you’ll be at the forefront of leading and optimizing the functions that drive a thriving people and culture team-partnering across departments to drive accuracy, efficiency, and strong relationships., HR Technology Administration & Configuration

• Serve as the primary administrator and functional owner for UKG Pro, UKG Workforce Management (WFM), iCIMS, and other assigned People Technology platforms.
• Configure and maintain organizational structures, job and salary tables, workflows, business rules, approval paths, notifications, custom fields, PTO plans, security roles, and system settings.
• Partner with People & Culture, Payroll, Talent Acquisition, IT, and business leaders to translate requirements into scalable, compliant, and user-friendly system solutions.
• Lead release reviews, regression testing, enhancement deployment, and adoption of new platform functionality.
• Maintain accurate functional and technical documentation, configuration inventories, process maps, job aids, and standard operating procedures.

Project Leadership & Business Process Design

• Lead People Technology projects, enhancements, upgrades, and new application implementations from discovery through stabilization.
• Develop and maintain project plans, requirements, timelines, dependencies, risks, decisions, testing strategies, communications, and executive-ready status updates.
• Analyze end-to-end HR processes and recommend opportunities to simplify, automate, standardize, and improve the employee and manager experience.
• Facilitate design sessions, stakeholder approvals, user acceptance testing (UAT), cutover planning, go-live readiness, and post-production support.
• Independently manage multiple priorities and follow through on commitments with minimal supervision.

Integrations, Data Quality & Security

• Act as the functional owner for HR system integrations, maintaining a working understanding of data mapping, interface specifications, system dependencies, and downstream impacts.
• Monitor integration performance, investigate errors, and coordinate with IT, vendors, and business owners to resolve failures and prevent recurrence.
• Ensure integrity of People data through recurring audits, reconciliations, root-cause analysis, and corrective action.
• Administer role-based security and access requests in accordance with approved governance standards and established service levels.
• Support audit readiness by maintaining evidence, access records, configuration documentation, and control procedures.

Reporting, Analytics & Decision Support

• Build, automate, and maintain operational, compliance, and executive reports and dashboards using UKG and related analytics tools.
• Partner with stakeholders to define reporting requirements, data definitions, and meaningful success measures.
• Collect, consolidate, validate, and analyze workforce data; summarize findings, key trends, risks, and opportunities for leadership.
• Create repeatable reporting solutions that reduce manual effort and strengthen data-driven decision-making.

Customer Support & Continuous Improvement

• Manage People Technology requests through FreshService, provide timely communication, troubleshoot issues, and retain ownership through resolution.
• Provide technical guidance and training to users, functional subject matter experts, and junior team members.
• Research complex system issues, identify sustainable solutions, and document known errors and resolution steps.
• Proactively identify and implement process improvements, automations, and system enhancements that improve efficiency, data quality, and service delivery.
• Build trusted partnerships across functions and communicate effectively with both technical and non-technical audiences.

Workday Readiness & Future-State Technology

• Apply Workday knowledge, when available, to help shape future-state process design, data standards, governance, and implementation readiness.
• Contribute to long-term People Technology strategy and roadmap planning, including evaluation of platform capabilities and migration considerations.
• Preferred Workday experience includes HCM configuration, Business Process Framework design, condition rules, approvals, notifications, calculated fields, validations, Recruiting, Talent, security, reporting, and biannual release evaluation.

Previous Work Experience

• 5+ years of progressive HRIS, People Technology, or enterprise SaaS administration experience.
• Hands-on experience administering UKG Pro and supporting UKG Workforce Management (WFM).
• Demonstrated experience configuring workflows, business rules, security, reporting, and data structures.
• Experience leading or coordinating HR technology projects, enhancements, upgrades, or implementations.
• Exceptional organization, project management, prioritization, documentation, and follow-through.
• Strong analytical and problem-solving ability, including the ability to investigate complex issues and translate findings into practical solutions.
• Advanced Microsoft Excel skills and experience developing reports, dashboards, or workforce analytics.
• Ability to handle confidential and sensitive employee information with discretion., * Workday HCM configuration experience, particularly Business Process Framework, Core HCM, Recruiting, Talent, security, calculated fields, reporting, or release management.
• Experience with iCIMS, UKG Onboarding, UKG Learning, Snowflake, Power BI, SQL, APIs, or enterprise integrations.
• Experience supporting HR technology in a high-growth, multi-location organization.
• Formal project management experience or certification, such as PMP, CAPM, Agile, or equivalent.
• Experience mentoring junior analysts, coordinating contractors, or managing vendor relationships.

Education Requirements

Bachelor’s degree in Human Resources, Information Systems, Business Administration, Computer Science, Data Analytics, or a related field preferred. Equivalent combinations of education and relevant experience will be considered.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * Competitive pay including yearly bonus
• Comprehensive benefits package including medical, dental, vision, mental health, and pet care
• 401(k) matching
• Holidays and generous PTO
• Opportunities for professional development and growth

Our Mission At Imagen Dental Partners, we’re building a thriving community of technology-driven, patient-focused professionals. Our mission is simple: to elevate dental care through excellence, collaboration, and innovation. We believe success starts with people. That’s why we invest heavily in career growth, continuing education, and a supportive culture where top talent can make an impact and grow at an accelerated pace. Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve. We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws. Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.