Senior Salesforce Developer

We are seeking a Salesforce developer to support Service Cloud, Experience Cloud, Sales Cloud, & CPQ to support the configuration, enhancement, and ongoing administration of our Salesforce environment. This role focused on Service Cloud, Experience Cloud, Sales Cloud, & CPQ functionality, case management processes, and email integrations. The ideal candidate will be a strong communicator with hands-on experience configuring Salesforce solutions that improve customer service operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Enhance the Salesforce Service Cloud platform.

Configure and customize Salesforce to support business and operational needs.

Design, build, and optimize case management workflows and processes.

Configure and maintain email-to-case and related email integration functionality.

Collaborate with stakeholders to gather requirements and translate them into Salesforce solutions.

Troubleshoot system issues and provide ongoing platform support.

Document configurations, processes, and best practices.

Experience in a Salesforce Service Cloud, Experience Cloud, Sales Cloud, and CPQ.

Strong Salesforce configuration and customization experience.

Hands-on experience building and supporting case management solutions.

Experience setting up and managing Salesforce email integrations.

Strong verbal and written communication skills in English.

Ability to work independently and collaborate across teams * Enhance the Salesforce Service Cloud platform.

Configure and customize Salesforce to support business and operational needs.

Design, build, and optimize case management workflows and processes.

Configure and maintain email-to-case and related email integration functionality.

Collaborate with stakeholders to gather requirements and translate them into Salesforce solutions.

Troubleshoot system issues and provide ongoing platform support.

Document configurations, processes, and best practices.

Communicate effectively with both technical and non-technical team members

Experience in a Salesforce Service Cloud, Experience Cloud, Sales Cloud, and CPQ.

Strong Salesforce configuration and customization experience.

Hands-on experience building and supporting case management solutions.

Experience setting up and managing Salesforce email integrations.

Strong verbal and written communication skills in English.

Ability to work independently and collaborate across teams