Service Now Developer

SoftPath Technologies LLC

Philadelphia, PA, United States

about 1 month ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

4 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

JavaScript (Programming Language) Computer-Aided Design Application Programming Interfaces (APIs) Configuration Management Databases Code Review Release Management ServiceNow Application Engine Server Administration Simple Object Access Protocol (SOAP) Systems Integration Scripting Enterprise Software Applications

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ServiceNow IT Service Management Client Side Scripting Information Technology Servicenow

Job description

Design, develop, and support ServiceNow applications and platform capabilities with a focus on Discovery, CMDB, CSDM, and ITOM.
Implement and maintain ServiceNow Discovery for accurate infrastructure and application dependency mapping.
Configure and manage CMDB governance, reconciliation rules, identification rules, and health dashboards.
Drive CSDM adoption and align CMDB data models with ServiceNow best practices.
Implement and enhance ITOM modules, including Event Management, Service Mapping, and Discovery.
Develop custom applications, workflows, integrations, and automation solutions using ServiceNow platform capabilities.
Create and maintain Business Rules, Script Includes, Client Scripts, UI Actions, Flow Designer flows, and Integration Hub integrations.
Design and develop REST/SOAP integrations with enterprise applications and third-party tools.
Troubleshoot complex platform, discovery, and integration issues.
Collaborate with architects, business stakeholders, and cross-functional teams to deliver scalable solutions.
Participate in code reviews, platform upgrades, and release management activities.

Requirements

4 years of hands-on ServiceNow development experience.

Strong expertise in:

ServiceNow Discovery
CMDB Administration & Governance
Common Service Data Model (CSDM)
ITOM (Discovery, Service Mapping, Event Management)
Strong scripting skills using:
JavaScript
Glide APIs
Script Includes
Business Rules
Client Scripts
UI Policies

Experience with Flow Designer and Integration Hub.

Hands-on experience with REST and SOAP integrations.
Strong understanding of ITIL processes and ServiceNow platform architecture.
Experience working with Service Portal and UI Builder is preferred.
Knowledge of MID Server configuration and troubleshooting., Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.
ServiceNow certifications preferred:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - ITOM