Network System Administrator

Responsible for providing Tier 1 end-user support through Tier 3 support for all Latitude locations. Responsible for new employee onboarding of IT related items. Responsible for the maintenance, monitoring and troubleshooting of all endpoints. Responsible for the administration of LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points. Responsible for minimizing downtime and ensuring system availability, security, and performance across all company locations and providing Production IT support. Authorize to enforce cybersecurity compliance and to requisition IT equipment on a recurring basis.

Help Desk & End - User Support

• Serve as initial point of contact (Tier 1) for all IT support requests via phone, email, and in-person on the production floor, including password resets.

• Troubleshoot and resolve hardware, software, and connectivity issues for workstations, laptops, printers, and mobile devices

• Provide on-site support for manufacturing systems and shop floor computers

• Document resolutions and maintain a knowledge base for recurring issues

• Onboarding new employees including phone, email, computer and computer access set-up and training of all employees.

• Audio/Visual (A/V) support including Employee Owner meeting set-up.

• Recorder recurring A/V related items and A/V equipment

Server & Storage Administration

• Maintain and monitor Windows Server and Linux environments

• Maintain automated update system to keep all workstation endpoints current with Windows and third-party software patches, and anti-virus/anti-malware software

• Maintain disaster recovery and business continuity plans; perform system backups and recovery

Network Administration

• Administer and troubleshoot LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points

• Monitor network performance (Inter- and intra-net) and respond to incidents affecting production uptime

• Maintain network documentation including topology diagrams, IP schemas, and change logs

Application & System Administration

• Manage existing Active Directory, Group Policy, DNS, DHCP, and identity/access management

• Implement and maintain a monitoring system for server and workstation hardware and software health to minimize downtime

• Maintain working knowledge of all company software and new releases

• Maintain asset inventory records for all hardware and software

• Install new hardware and software on workstation endpoints as needed; work with vendors to maintain and upgrade all company infrastructure

• Attend remote and on-site training related to business-critical software; maintain IT related industry certifications

Security and Compliance

• Restrict access to export-controlled data in accordance with company policy

• Implement and enforce cybersecurity policies including endpoint protection, access controls, and log monitoring

• Perform cybersecurity activities and testing to ensure data are protected

• Support audits and assessments related to CMMC, NIST 800-171, and other applicable frameworks

• Other ad hoc duties as requested.

• Physical - Ability to bend, lift to 40 pounds, perform work in confined spaces when running cabling, and possess sufficient dexterity to work on computer hardware. Proficient in using a PC keyboard.

• Working Hours - Full-time (40+ hours/week) on-site position. Occasional after-hours support required for maintenance windows, system upgrades, and production emergencies.

• Personal Traits - Excellent communication and interpersonal skills. Ability to multitask across varied responsibilities. Conscientious attention to detail and accuracy. Strong problem-solving abilities and customer service mindset.

• Travel up to 25% of the time, as needed., * Strong analytical skills to evaluate network and system performance and identify areas for improvement

• Excellent problem-solving skills to diagnose and quickly resolve hardware, software, or networking issues impacting system performance

• Deep technical knowledge of hardware, software, and network systems for designing, implementing, and managing complex infrastructure

• Exceptional written and verbal communication skills to explain system designs to non-technical stakeholders and document configurations clearly

• Strong interpersonal and collaboration skills to work effectively with cross-functional teams

• Project management skills to oversee initiatives from conception to completion, managing resources, timelines, and stakeholder expectations

• Working knowledge of cybersecurity principles to ensure systems are secure and current with the latest standards

• Exceptional attention to detail and organizational ability to manage multiple system components and projects simultaneously, Bachelors Degree or equivalent in Computer Science, Information Management, Computer technology, Computer Engineering or similar field of study. Five+ years’ experience with Information Technology including end-user, network administration, cybersecurity and ERP support. Microsoft server and Cisco networking software. CompTIA Network+, MCSA and/or CCNA, desired.

Pulled from the full job description

• 401(k) 4% Match
• 401(k) matching
• Life insurance
• Disability insurance
• Employee stock ownership plan, * We are a rapidly growing employee-owned manufacturing company
• Growth Opportunities
• Training Available
• Weekly Pay
• Clean and Climate Controlled Work Environment
• Company Paid Life Insurance
• Company Paid Short-Term, and Long-Term Disability
• Work on products that support the US Military and National Defense
• Employee Stock Ownership Plan
• 401K Plan with 4% Company Match

Latitude Corp. offers challenging and rewarding career opportunities in precision metal manufacturing where we make the impossible possible. We embrace problem solvers, creativity and innovation. With clean, climate-controlled facilities, we offer comfortable working environments. Our customers span a variety of industries, including US military and defense. We are proud of the work we do and we believe that our employees are the key to our success. That’s why we’re committed to providing our team with the support, resources, and opportunities they need to succeed.