NETWORK SUPPORT TECHNICIAN

Jackson National Life Insurance Company
Kansas City, MO, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$47,757.0
Working hours
Regular working hours
Job source

Tech stack

Software Applications Software Deployment System Software Network Support

Job description

  • Responsible for responding to requests for assistance by computer users, which are channeled through the IT Service Center, which includes hardware and software installations, modifications, troubleshooting and problem resolutions of the components.
  • Responsible for working directly with end users, providing excellent customer service skills and timely resolution of tasks assigned.
  • Installs and configures desktop applications, client and operating system software and software upgrades on personal computers.
  • Responsible for providing proper telephone etiquette

Requirements

  • Must have a High School Diploma or its equivalent.
  • Three years of related work experience.
  • Must hold a CompTIA: A+ Certification
  • Must possess/maintain a valid Missouri Driver’s license and provide his/her own transportation.
  • Must submit to/pass pre-employment drug screen/background check.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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