AI Software Development & Developer Enablement Support

CGI Federal is seeking a highly qualified IT professional to support its enterprise AI initiatives. This role ensures successful deployment, operation, maintenance, and governance of AI technology platforms., * Procure, track, and manage licenses for AI related tools and software. Configure and maintain servers, storage, and network components for AI workloads. Monitor system performance, availability, and security posture.

• Implement backup and disaster recovery strategies; conduct routine patching and upgrades. - Recommend infrastructure scaling as AI usage grows.

AI Software Development & Developer Enablement Support

• Provide hands on support for AI assisted software development across SSA’s diverse programming environments.
• Assist SSA developers in using AI coding assistants and AI development tools to improve productivity and code quality.
• Guide developers on integrating AI capabilities into applications and optimizing workflows using AI tools. Stay current with emerging AI development frameworks, tools, and best practices.
• Experience in one or more AI Coding Tools Used in Modern Software Development including, but not limited to: Amazon Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist

End User Support and documentation for AI Tools

• Deliver user training and prepare instructional guides on AI tools and coding assistants. Develop and maintain technical documentation, architecture diagrams, and configuration guides.
• Produce and update user manuals, FAQs, and training materials, including documentation for AI coding tools. Maintain SOPs for AI system operations, security, data management, and user support.

Governance and Compliance

• Support creation of governance frameworks aligned with federal regulations and SSA policies.
• Define and operationalize roles and responsibilities within the AI ecosystem. Train staff on SOPs and governance processes.
• Produce reports on AI usage, activity statistics, and code metrics. Deliver quarterly reporting on measurable value gained through AI adoption. Submit weekly status reports and participate in recurring SSA meetings.

• Experience administering AI supporting infrastructure (servers, networks, storage, cloud).
• Hands on experience with AI software development and AI coding assistants. Familiarity with AI/ML platforms, software licensing frameworks, and configuration management.
• Strong troubleshooting skills across infrastructure, software, and user environments.
• Experience with technical documentation and governance frameworks.

Desired qualifications/non essential skills required:

• Prior experience supporting government agencies and knowledge of FedRamp compliance
• Prior experience implementing AI COTS products at government agencies.
• Experience in regulated environments requiring strict documentation discipline.
• Familiarity with AI/ML operational pipelines and lifecycle management.
• Industry certifications such as ITIL, Security+, or Cloud+.