Programmer

The Programmer III creates, analyzes, and modifies custom programming systems for our A/V Unified Communications team, including encoding, debugging, and system documentation. In this role, you will design and program commercial control systems, create custom user interfaces, and provide customer-facing technical support for business development, sales, and active project deployments.

Reporting within the Unified Communications division, you will apply advanced technical expertise to deliver sustainable, cutting-edge control solutions while working alongside installation teams, sales engineers, and clients.

Key Responsibilities

Control System Programming & Module Development: Design, program, and update commercial control systems (AMX/Crestron); research and build reusable device and system modules for standard and custom deployments.

UI/UX Design & Client Consultation: Act as a technical consultant to customers to design, build, and implement intuitive, custom user interfaces.

Onsite & Remote Technical Support: Load and troubleshoot programs on-site, update software/firmware, and deliver phone and online technical support.

System Integration & Testing: Generate and execute test/acceptance plans both in-house and on-site; provide technical guidance to installation personnel during deployment.

Sales & Engineering Support: Support sales presentations, customer meetings, and proposal tasks; ensure technical drawings align with CAD standards and UNICOM Government guidelines.

Quality & Industry Alignment: Maintain working knowledge of emerging A/V and telecommunications trends to continuously enhance products and methodologies.

Bachelor’s degree in Computer Science (or a related field) with 1–2 years of experience, OR 8–10 years of relevant professional experience in lieu of a degree.

5+ years of hands-on experience programming with AMX and/or Crestron control languages.

Software & Technical Proficiency:

Proficiency in AutoCAD and Microsoft Office Suite.

Experience developing and deploying custom A/V control system architecture.

Certifications (Highly Desired):

AVIXA CTS, CTS-I, or CTS-D certification.

Industry/Manufacturer certifications (Crestron, AMX, Extron, C#, ClearOne, Biamp, Polycom).

Clearance & Citizenship: Must be a U.S. Citizen with an active SECRET Clearance or the ability to pass a U.S. Government background investigation to obtain and maintain one.

Core Competencies: Strong cross-functional collaboration, punctuality, attention to detail, and top-tier problem-solving abilities under tight project deadlines.

Work Environment & Physical Demands

Travel: Occasional travel to client sites required.

Physical Requirements: Occasionally required to sit, stand, walk, reach, stoop, knee, and lift/move up to 25 lbs. standard office/site equipment.

Environment: Professional team environment with quiet-to-moderate noise levels and standard workplace traffic.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.