Junior IT Technician

The IN PERSON(NOT REMOTE) Level III Technician requires both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. The Level II Technician works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.

• Minimum of four years hands-on experience configuring, troubleshooting and repairing firewalls and routers, Windows servers and workstations, and Active Directory
• Three years of experience in a client-facing environment such as sales engineering
• Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
• Possesses strong organizational and time-management skills
• Experience in designing and implementing technical solutions to fulfill business needs
• Results-oriented, self-motivated, energetic, professional, reliable and a team player
• Strong understanding of technology and business productivity systems
• Experience with RMM (remote monitoring and management) tool a plus
• Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
• Sales training/experience is a plus

Ideally you will have one or more of the following certifications:

• CompTIA Net+ and/or CompTIA Security+
• MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
• CCNA or CCIE-Cisco certifications a plus

Tuition reimbursement, Health insurance, Paid time off, Vision insurance, Dental insurance, Life insurance, Disability insurance Full-time 9900 SW Wilshire Street, Portland, OR 97225, We offer competitive wages, health, dental, vision, short and long-term disability, life insurance, challenging work, career opportunities, a pleasant work environment and ongoing training.

Job Type: Full-time

Pay: $25.00 - $33.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

We are a nation-wide network of locally-owned businesses providing comprehensive IT services to small- and medium-sized businesses in the Portland metro area. TeamLogic IT is a recognized Managed Services leader, ranked #36 on the annual MSP Mentor list of the Top 501 world-wide company rankings of progressive managed IT services providers. We offer managed services, networking, security, data and email services, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services.