Technical Support Specialist - Autonomous Vehicles

Trucking People LLC
Austin, TX, United States
26 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$41,600.0 - $49,920.0
Working hours
Shift work

Tech stack

JIRA Command-Line Interface Issue Tracking Systems Software Tools

Job description

We’re hiring a Technical Support Specialist to troubleshoot technical issues, support vehicle operations, and help keep the fleet ready for daily operations. Available Shifts 5-day work week: 1st Shift: 4:00 AM-12:00 PM 2nd Shift: 11:00 AM-7:00 PM 3rd Shift: 6:00 PM-1:00 AM What You’ll Do Troubleshoot and triage technical and vehicle-related issues Use Unix/Linux command line to investigate issues and review logs Support vehicle dispatch and fleet readiness Perform vehicle startup and shutdown procedures Monitor charging and system readiness Perform basic vehicle maintenance and minor technical troubleshooting Document and escalate issues to engineering teams Use Slack, ticketing systems, and other computer tools for daily operations Respond quickly to operational, technical, and safety-related issues Move and occasionally drive vehicles as needed

Requirements

1+ year of technical support, operations support, fleet support, or similar experience Valid driver’s license held for at least 3 years Strong driving experience and confidence in different road and weather conditions Experience with vehicle dispatch, fleet readiness, startup/shutdown procedures, or similar operational tasks Basic vehicle maintenance, routine service, mechanical, or technical troubleshooting experience Comfortable responding quickly to technical or safety-related incidents Comfortable using Unix/Linux command line Strong computer and software skills Experience with Slack and ticketing systems such as Jira or YouTrack preferred Strong communication, organization, and problem-solving skills Able to lift up to 50 lbs Comfortable working on-site around vehicles

Benefits & conditions

Comfortable with the $20-$24/hour pay range Why Join? $20-$24/hour Full-time, 5-day schedule Multiple shifts available Work directly with autonomous vehicle technology Build experience across technical support, fleet operations, and vehicle systems Simple hiring process: 1 on-site interview If you have technical skills, driving experience, and enjoy hands-on problem solving, apply today. Powered by JazzHR

About the company

Company Description About KIPP Texas Public Schools KIPP Texas Public Schools is a free, public charter school network with more than 45 Pre-K - 12 schools across Austin, Dalla…

  • 24 days ago, KIPP Foundation
  • Austin, TX
  • $65,000-72,000 per year Company Description About KIPP Texas Public Schools KIPP Texas Public Schools is a free, public charter school network with more than 45 Pre-K - 12 schools across Austin, Dalla…

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

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Advancing autonomous driving capabilities with specialized software talent

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