Application Administrator - Core Banking

As the Application Administrator, you’ll be the go-to expert for our core banking (FIS IBS) and mobile banking (NCR Voyix) platforms-ensuring they’re reliable, secure, and optimized for both clients and internal teams. You’ll handle day-to-day operations, vendor relationships, and system enhancements while supporting users with training, troubleshooting, and best practices. Your ability to balance technical knowledge with business impact will be key to improving system performance and user experience across the enterprise.

What You’ll Do

• Manage daily operations of core (FIS IBS) and mobile (NCR Voyix) banking applications to ensure system stability, security, and performance.
• Troubleshoot and provide support by investigating and resolving application issues, collaborating with both internal teams and vendors.
• Lead integration efforts with third-party systems and identify opportunities for automation that enhance platform efficiency.
• Monitor vendor updates and implement changes, providing internal training and documentation to ensure seamless adoption.
• Maintain and optimize user access controls, security permissions, and application configurations.
• Coordinate vendor relationships, including SLAs, contract renewals, and escalated issue resolution.

You’re a proactive and technically savvy Application Administrator who thrives in a collaborative environment and takes ownership of enterprise-level systems. You have experience managing and optimizing core banking and mobile platforms like FIS IBS and NCR Voyix, and you’re passionate about improving operational performance through smart system integration, automation, and support.

You bring strong analytical skills, effective communication, and the ability to translate technical issues into clear solutions. You’re self-directed, resourceful, and detail-oriented, with a proven track record of balancing system stability with continuous improvement. If you’re looking for a role where your expertise will directly enhance the banking experience for associates and clients-this role is for you., * Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.

• 3-5 years of experience administering enterprise applications, with direct exposure to core banking systems (FIS IBS) and digital platforms (e.g., NCR Voyix).
• Strong analytical and problem-solving skills, with the ability to manage high-impact projects independently.
• Technical proficiency in system administration, integrations, access controls, and performance monitoring.
• Excellent communication skills with the ability to translate complex technical issues for non-technical audiences.
• A detail-oriented, process-driven mindset with proven ability to prioritize and execute in a fast-paced environment.
• Strong collaboration skills with ability to work cross-functionally in a regulated environment.

$80,000 - $120,000/YR Actual offer will be based on experience, location, education, and/or skills paid time off, 401(k), * Competitive base salary:$80,000 - $120,000/YR, plus strong bonus potential.

• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Comprehensive health and wellness benefits, including:
• Health savings accounts (HSA)
• Flexible spending accounts (FSA)
• Medical, dental, and vision coverage
• Generous paid time off and bank holidays.
• Access to training and professional development programs.
• Sponsorship and support for obtaining professional certifications.
• A culture of collaboration, continuous improvement, and shared success.

At First Western Trust, we’re more than just a financial institution-we’re a team of forward-thinkers committed to excellence, innovation, and impact. Our culture thrives on teamwork and mutual respect, grounded in the belief that diverse perspectives fuel creativity and help us tackle challenges in fresh, effective ways.

We celebrate each other’s successes, welcome new ideas, and take personal ownership in everything we do. A genuine desire to positively impact our clients, communities, and one another drives our work. We meet challenges with a growth mindset, act with urgency and accountability, and constantly strive to raise the bar for ourselves and our clients.

Leadership at First Western means setting an example and fostering a culture of trust, transparency, and respect. Whether you’re just beginning your journey or bringing years of experience, you’ll find a welcoming community where your contributions are valued and your potential is boundless.

We expect our people to:

• Demand and reward excellence.
• Take action and responsibility.
• Collaborate, communicate openly, and give/receive feedback with trust.
• Go above and beyond to do what’s right-always.