Accounts Receivable & ERP Specialist

We’re looking for a detail-oriented, systems-savvy professional to sit at the intersection of order operations and financial accuracy. In this hybrid role, you’ll own the day-to-day rhythm of order management in NetSuite - keeping sales orders moving cleanly through fulfillment - while also ensuring the integrity of accounts receivable, cash receipts, and billing downstream.

This is a high-impact position for someone who understands that clean data upstream means clean books downstream. You’ll work closely with Sales, Warehouse, Accounting, and Procurement, and your fingerprints will be on every clean invoice that goes out the door.

What You’ll Own

Order Operations & Fulfillment

• Process and advance Sales Orders through the full fulfillment cycle (Picked, Packed, Fulfilled) in NetSuite
• Monitor open order queues daily; identify and resolve stalled or delayed sales orders before they impact ship dates
• Convert Quote records to Sales Orders and validate accuracy at handoff
• Maintain accurate document status, pricing, scope, deposit requirements, and billing compliance fields on all active orders
• Assign and maintain inventory location and subsidiary fields on order lines; coordinate with Warehouse on exceptions
• Set and maintain PO vendor and rate assignments on purchase orders tied to active sales transactions
• Flag and resolve discrepancies before they reach the customer or impact schedules

Accounts Receivable & Billing

· Apply daily cash receipts, payments, and adjustments to customer accounts accurately and on time

· Generate and distribute customer invoices; ensure billing is complete and compliant

· Resolve unapplied cash and short payments within defined timeframes

· Investigate and resolve AR-related queries from internal and external stakeholders in a timely manner

· Identify process inefficiencies and contribute to continuous improvement efforts

· Experience navigating customer portals for invoice submission, payment tracking and documentation uploads

· Respond to customer and internal billing inquiries in a timely, professional manner

· Working knowledge of sales tax compliance across state and local jurisdictions; ability to identify taxability questions and escalate appropriately

Pipeline & Data Hygiene

• Maintain Opportunity and Quote records in NetSuite CRM - statuses, probabilities, and entity fields - so pipeline data stays current and trustworthy
• Serve as a reliable point of contact for order status and AR questions from Sales, Warehouse, and Accounting
• Support leadership with accurate order reporting inputs and fulfillment metrics
• Identify patterns in data errors and surface opportunities for process automation, * Sales Orders move through pick, pack, and fulfill without dropped handoffs or delays
• Cash receipts are applied accurately and on time; AR aging stays clean
• Billing proceeds with no ERP-related errors or data gaps from the order layer
• Inventory location and subsidiary data is accurate and trusted by every team that depends on it
• Sales, Warehouse, and Accounting have a reliable partner for order and AR questions - and don’t have to chase answers

Do you have experience in Debits & credits?, * 2+ years of hands-on NetSuite experience with direct work in Sales Orders, item fulfillment, inventory records, and AR modules

• Solid understanding of how order data accuracy flows into procurement, fulfillment, and billing - you think in systems, not silos
• 1-2 years of accounts receivable experience; background in accounting, finance, or a related field preferred
• Strong Excel skills - functions, shortcuts, formulas
• Familiarity with ERP-adjacent tools such as Adobe Acrobat, SharePoint, or similar document management platforms
• Understanding of core accounting principles: GL journaling, credits and debits, cash movement, and online banking
• High attention to detail - you notice when something is off and you fix it before it becomes someone else’s problem
• Comfortable operating across Sales, Warehouse, Accounting, and Procurement simultaneously
• Bonus: experience with SuiteScript, NetSuite saved searches, or workflow automation

Pulled from the full job description

• Tuition reimbursement
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account, * Compensation: $23.00 - $28.00 per hour DOE, plus health insurance including dental, vision and supplemental/PTO/401K and profit sharing

Pay: $23.00 - $28.00 per hour, * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• On-site gym
• Paid sick time
• Paid time off
• Profit sharing
• Tuition reimbursement
• Vision insurance