Transfer Specialist (part-time)

The Transfer Specialist is responsible for safely and effectively transporting deceased individuals from hospitals, care homes and residences to our funeral homes., Transfers

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

• Empathy and compassion - Excellent interpersonal skills are a must; the ideal candidate knows how to conduct themselves professionally to uphold our Company’s image and commitment to service excellence

• Team player skills - Collaborate with fellow professionals such as police, hospital staff and care facilities staffs to uphold our high standards and ensure families receive the best possible care

• Attention to detail - Follow protocols and accurately complete paperwork and deceased’s identification information, * High School Diploma or equivalent

Licenses

• Drivers License: Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Experience in industry a plus

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to communicate and maintain professional appearance when in contact with families of deceased
• Ability to work on-call weekends, nights and holidays rotation

• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required, * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

• Stability - Service Corporation International (SCI) includes the Dignity Memorial® brand and is North America’s largest provider of funeral, cremation, and cemetery services. Learn more at SCI-Corp.com